I had an experience where, after arriving in town, the host denied me entry because they thought my negative COVID test result was faked.
That was bad. But what was completely insane was that Airbnb refused to refund my money. They only offered me $200 back on a $500 charge. Ridiculous.
I'm in the process of arbitration right now. Here's the guide: https://fairshake.com/airbnb/arbitrating-with-airbnb/
I had an experience where, after arriving in town, the host denied me entry because they thought my negative COVID test result was faked.
That was bad. But what was completely insane was that Airbnb refused to refund my money. They only offered me $200 back on a $500 charge. Ridiculous.
I'm in the process of arbitration right now. Here's the guide: https://fairshake.com/airbnb/arbitrating-with-airbnb/