The venn diagram of companies that use chatbots and that delight me does not int...

		wintermutestwin on Dec 30, 2022 \| parent \| context \| favorite \| on: Cheerful chatbots don’t necessarily improve custom... The venn diagram of companies that use chatbots and that delight me does not intersect. I can count the number of companies that delight me in 2022 on half of one hand. The rise of monopolies and data brokers means that businesses don't have to care whether I am delighted or not.