Imagine if you had to sue a company for a wrong doing, but still would require the services of said company. They could pressure you to drop the suit, by using this tech to deny you access to their services.
So even if the suit had merit, the company escaped being sued. So this would produce unfair outcomes.
In other words, a company discriminating against customers should be illegal, except in specific circumstances allowed by the law.
Imagine if you had to sue a company for a wrong doing, but still would require the services of said company. They could pressure you to drop the suit, by using this tech to deny you access to their services.
So even if the suit had merit, the company escaped being sued. So this would produce unfair outcomes.
In other words, a company discriminating against customers should be illegal, except in specific circumstances allowed by the law.