For no apparent reason, my phone just mysteriously was no longer stuck this evening and no longer unable to complete setup. I'm guessing someone contacted someone at Google but I don't actually know that.
I did buy a wireless charger to try to resolve the issue with the dead phone. After I bought it, we thought to look up the make and model of both phones. Neither of them can be charged that way.
So lesson learned: Look up such info first. If you need to help someone, keep that in mind and actually tell them (and make sure they got the memo -- if someone said this here, I didn't notice), especially if money is tight, they live without a car and/or are handicapped such that small errands and small expenses can be a painful burden.
I'm still nervous that this may not actually be resolved. One detail is not working and I suspect I know why and I think it will likely be resolved tomorrow (crosses fingers), but I said I would update when I had news, so that's what I'm doing.
I did buy a wireless charger to try to resolve the issue with the dead phone. After I bought it, we thought to look up the make and model of both phones. Neither of them can be charged that way.
So lesson learned: Look up such info first. If you need to help someone, keep that in mind and actually tell them (and make sure they got the memo -- if someone said this here, I didn't notice), especially if money is tight, they live without a car and/or are handicapped such that small errands and small expenses can be a painful burden.
I'm still nervous that this may not actually be resolved. One detail is not working and I suspect I know why and I think it will likely be resolved tomorrow (crosses fingers), but I said I would update when I had news, so that's what I'm doing.
(Posted from my phone.)