I hear that. I really loved my last Google Pixel 3, preceded by the Pixel. For some reason it just refused to start up. I couldn't even format it when connected to the PC, it simply died suddenly, without any impact damage. I lost access to Google Authenticator, which I hadn't backed up but actually found the physical paper auth codes I had printed out in case this situation arose, but they didn't work either(!), so I was logged out of Google services for some time, and also lost my 2fa for some accounts to access my paltry spread of crypto junk accounts. I'm sorry and hope you can get decent Google customer service soon.
I hear that. I really loved my last Google Pixel 3, preceded by the Pixel. For some reason it just refused to start up. I couldn't even format it when connected to the PC, it simply died suddenly, without any impact damage. I lost access to Google Authenticator, which I hadn't backed up but actually found the physical paper auth codes I had printed out in case this situation arose, but they didn't work either(!), so I was logged out of Google services for some time, and also lost my 2fa for some accounts to access my paltry spread of crypto junk accounts. I'm sorry and hope you can get decent Google customer service soon.