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My experiences were so different from

> as Carvana was able to undercut its brick-and-mortar competition with vehicle prices.

that I’m not sure how to make sense of it.

Right before Covid I was shopping for a used car, and I remember their prices being outrageously higher than dealerships. I’m talking saving a few thousands dollars just by taking the dealer’s initial price without negotiating.

Similar scenario just a couple of months ago, I was looking to sell and again reading how well they pay I got a quote… and it was less than half of the first number a dealer threw out (this was a really old and cheap car tbf, I don’t expect it to be that bad for more expensive ones).

Either way, I always wondered how they possibly stayed in business, since it seemed weird that so many people would pay so much for the privilege of being ripped off a lot by some far away corporation, instead of having a person in front of you ripping you off a little.

I deeply hate the dealership experience, but the bad feeling/buyer’s remorse wears off in a couple of days and I’d rather enjoy the extra money in my pocket.

It’s very illuminating to me seeing the comments in this thread shedding some light into what people liked about Carvana and how they were being too generous with returns and losing money at scale. That makes some sense at least. But whenever articles talk about their good prices, it feels like a buried ad.



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