Issues like this is why I now have high status with Enterprise/National and I will never again use Hertz. I don't care how much I get discounted, Hertz is not worth dealing with. Their entire business seems to be constructed on financial trickery and malfeasance with a side effect of sometimes renting a car to someone. They should have been fully liquidated during their earlier bankruptcy rather than allowed to continue operating, and I look forward to the day their corporate charter is revoked.

I travel a LOT, and there are very few businesses in that industry I hate, Hertz is one of them. My only times using Hertz have all ended in disaster.