That's an assertion of belief, not a statement of fact. It's plainly visible that current policies have led to a rash of false police reports (the 168 MUSD judgement is more than sufficient proof), and there is no need why society should put up with the carelessness of Hertz. The problem is pervasive enough to go beyond isolated cases (after all they were slapped with an 8-digit civil fine). Civil law deals with damages to individuals, and criminal law sets expectations for society to prevent trouble. Hertz's incompetence has reached criminal levels, and anyone who rolls out intent as a defense needs to examine himself it that's desirable.

(Speeders, drunk drivers and violently abusive parents rarely intend to kill people but we still have laws on the books to treat such cases adequately.)