I think he is saying it is a tech problem whose root cause is a monopoly problem (leading to long-term underinvestment).
This one caught TM sideways, clearly, and something scaled badly. I'm hoping we get a good technical post-mortem at some point.
But nailing on-sales is one of Ticketmaster's main value props for clients.
As they say, nobody got fired for having Ticketmaster sell their tickets.
I've been on the inside for very successful high-demand on-sales run by the TM VerifiedFan team. They worked.
Even Google and Amazon struggle on huge black friday events. This is ridiculous.
I think he is saying it is a tech problem whose root cause is a monopoly problem (leading to long-term underinvestment).
This one caught TM sideways, clearly, and something scaled badly. I'm hoping we get a good technical post-mortem at some point.
But nailing on-sales is one of Ticketmaster's main value props for clients.
As they say, nobody got fired for having Ticketmaster sell their tickets.
I've been on the inside for very successful high-demand on-sales run by the TM VerifiedFan team. They worked.