Ah yes... the yearly pixel/nexus emergency call bug. I would say it's a total shame for Google that they really have repeating probably life threatening bugs in their phones but they don't seem to care at all.
They've had this problem for at least a few years, dating all the way back to the OG Pixel 1. I filed an FCC complaint about it four years ago. Not much has changed.
I was a lifelong Android user, but after I heard about this, I purchased my first iPhone this year. Completely absurd that Google refuses to prioritize safety. While I am mad the bug happened (there should be a dedicated test suite for safety features) - I am furious that there is no stop-the-world escalation to get the problem resolved.
I hate so much about the Apple ecosystem, but screw Google. If it is not a KPI product promotion package, evidently it is not worth the time.
Oh come on. "No comment" is always what a company says in a situation like this, where saying anything else might hurt them in a future lawsuit. It doesn't mean they don't care, it means they have lawyers with the bare minimum level of competency.
I've seen statements that at least pretend like the company cares and the steps they are taking to deal with the issue.
Something along the lines of "the safety of our users is our highest priority and we are investigating these reports", no admissions, no legal risk, but they couldn't even do that much.
> "the safety of our users is our highest priority and we are investigating these reports", no admissions, no legal risk
That statement contains both admissions and legal risk! If they aren't actually investigating the reports (entirely possible), it's a lie. If they don't actually mark "safety" bugs p1 (almost certainly possible), it's a lie.
...which is why no comment looks so bad, because those are easy things that extremely should be happening. (Though "highest" priority shouldn't be taken so specifically.)
No comment is the worst way to avoid that risk, and should be looked down upon.