At this scale, having someone take care of deleting double/expired accounts is just good hygiene and I would not consider that useless. Forgotten accounts are a security risk.
forgotten account that a former employee can re-activate or login with? I would think banks would be fined by regulators or risk their license over even a single instance of that.
Any off-boarding procedure fails - at that scale, if even one in one thousand fails, you can expect a couple of failures per year. ensuring these get caught is part of "solid offboarding".
That's not an excuse. If a bank can make sure that they do not mistakenly just deposit free money into people's accounts by mistake, they can ensure that a person who has left (possibly on bad terms) does not keep access to critical systems.
That's an entity that specializes in RISK MANAGEMENT.