>But I don't understand working 10 minutes one day, billing for an hour, and then working 10 minutes the next day and billing for two hours total.
If someone's breaking up their time like this, they wouldn't be in business very long I don't think. Any reasonable contractor would complete the job in 20 minutes the first day, bill for an hour, and have everyone leave happy.
It's easy to imagine scenarios where contractors take advantage of their clients due to information asymmetry, but most contractors eventually realize their lifetime value is probably higher if they can keep their clients happy. I think the same principle holds true if you're a contracted Rust engineer or a contracted plumber; it seems to be that the honest, skilled, and justifiably expensive ones float to the top.
Sure, I agree with everything you're saying. However, we don't know that the the original poster is a great contractor. All we know is they thing their clients can't think in non-hour units and prefer to be over billed, which is preposterous to me.
If someone's breaking up their time like this, they wouldn't be in business very long I don't think. Any reasonable contractor would complete the job in 20 minutes the first day, bill for an hour, and have everyone leave happy.
It's easy to imagine scenarios where contractors take advantage of their clients due to information asymmetry, but most contractors eventually realize their lifetime value is probably higher if they can keep their clients happy. I think the same principle holds true if you're a contracted Rust engineer or a contracted plumber; it seems to be that the honest, skilled, and justifiably expensive ones float to the top.