I understand where you’re coming from, but when you have expert users of your software, they’ll be extremely sensitive to speed. Maybe a casual user won’t care, though.
For example, my company has a team of experts who use our internal tool for managing company-related tasks. They use this tool every day as a core part of their job. It’s a team of literally hundreds of people who use this tool.
If we add a feature which adds a click to some step of something they’re used to doing, we’ll never hear the end of it. Their team celebrates whenever we can add any sort of speed increase to something they’ve been using for a while. Adding shortcuts to common functionality is always a big user request.
It’s obviously not a core part of our job to consider only performance, we add and change lots of features all the time. But if we ever neglect performance for too long, it can really start to weigh their team down.
It’s interesting working so close to the people who use the software, because they don’t hesitate to give feedback like that, which you’d never get from just an internet software release. Lots of other software will have these “expert users” too, but you won’t hear the feedback.
For example, my company has a team of experts who use our internal tool for managing company-related tasks. They use this tool every day as a core part of their job. It’s a team of literally hundreds of people who use this tool.
If we add a feature which adds a click to some step of something they’re used to doing, we’ll never hear the end of it. Their team celebrates whenever we can add any sort of speed increase to something they’ve been using for a while. Adding shortcuts to common functionality is always a big user request.
It’s obviously not a core part of our job to consider only performance, we add and change lots of features all the time. But if we ever neglect performance for too long, it can really start to weigh their team down.
It’s interesting working so close to the people who use the software, because they don’t hesitate to give feedback like that, which you’d never get from just an internet software release. Lots of other software will have these “expert users” too, but you won’t hear the feedback.