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Who has the power to change it? How do you make them feel pain? Is this the hill you want to die on? If you can't suffer the asinine 2FA problems while trying to get work done on your glacially slow PC in your 88F office, you will not last long enough to make change. More accurately, you'll probably be able to stick around forever, but without promotions, approbation, or influence.

The answer is to be heroically productive, despite all these ridiculous obstacles, and then to use your reputation to build a base of opposition within your organization from which to fight these problems. If that sounds hard, exhausting, and thankless, then you have your answer for why these things don't get fixed.




>Who has the power to change it?

It doesn't particularly matter who has the power to change it, but it's probably near to the top of the organizational structure.

>How do you make them feel pain?

The way I see it, either:

1. Teams is crucial and not being able to access it easily means eventually things that are important to the people at the top of the organization are missed or take too long. This is the pain you can make them feel. You presumably have your ass covered by raising your issues in writing earlier, so the blame ultimately doesn't rest with you.

or

2. Teams was never important, so not being able to access it easily turns out to not really be that much of an issue for anyone who has any kind of influence.

>you will not last long enough to make change

The person doing this is not trying to make change. Rather, the whole point is to stop insulating decision makers from the consequences of their decisions.


I love your indignation; it validates the way I've felt about various things over the years, so you deserve some explanation of the culture and my thought process:

I'm reminded of the investing maxim that "markets can stay irrational longer than you can stay solvent." I'm a military officer who's not yet senior enough to be vested for retirement benefits, but senior enough to be within striking distance of vesting after 15+ years ("golden handcuffs"). The career model for officers is also "up or out" and every year counts (i.e. one needs to remain within the top 50% of performers who've also devoted the last 15+ years of their lives to this). If it takes the bureaucracy longer than a year to change something stupid, I need to be very thoughtful about what stupid things I choose to protest with disobedience. Furthermore, as someone who works in the IT part of the organization, saying that I can't figure out a way to stay logged into Teams would be an especially bad look. A significant part of my job at the time was helping non-IT people to find solutions for stupid IT problems while advocating for changes to the IT people above me.




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