I went through that system a few times. They had a set of three lines (A,B,C) that fed a bank of cashiers; a screen overhead flashed instructions like "A => cashier 7", then "B => cashier 5" and then "C => cashier 1".
It felt more stressful, efficiency be damned. You spend more time at the "front" of your line (A,B,C) , waiting for the board to change. In a traditional system you can hook in behind someone and "zone out" / chat with your SO until you reach the register. In this system I felt like I had to pay attention the whole time and I was interrupted every time the bell rang, even if it was A's turn and I was in line C.
Yes, you're right. The first time I did it I actually did zone out and had basically no idea what was going on. I think I missed my turn and eventually accidentally brazenly walked up to a cashier that probably wasn't assigned to me. The second time I did it I was more appropriately stressed and obedient.
It felt more stressful, efficiency be damned. You spend more time at the "front" of your line (A,B,C) , waiting for the board to change. In a traditional system you can hook in behind someone and "zone out" / chat with your SO until you reach the register. In this system I felt like I had to pay attention the whole time and I was interrupted every time the bell rang, even if it was A's turn and I was in line C.