Buried deep in this thread, ksec quoted Jobs: "When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. You’ll know it’s there, so you’re going to use a beautiful piece of wood on the back. For you to sleep well at night, the aesthetic, the quality, has to be carried all the way through.”
It's also analogous to a batter who doesn't stop his swing right after the moment he hits (or misses) the ball; he follows through. Because having the attitude of always following through, even when it seemingly no longer matters, increases the number and range of hits.
In response to the ksec's Jobs quote, maxbond said: "You're suggesting asking people to work into the night to make an aesthetic change that will benefit no customers, that will not make the workplace friendlier or more productive, and that you may never even lay eyes on again, is craftsmanship? I would suggest its authoritarian control for it's own sake."
The proof is in the pudding. Jobs exhibited extremely unusual, 1-in-10,000, seemingly odd, useless behavior in making the painting demand. Is it really nothing but pure coincidence that the same individual had the extremely unusual, 1-in-10,000 achievement of taking a company that was on its deathbed, arguably in its last throes, and turning it into one of the largest, most successful and influential companies in the world?
No, it is not. That doesn't mean it's worth it to the individual workers who had to do that work. Clearly, in many cases, including ksec's, it was not. But was it was worth it to the company and its shareholders? Yes.
In his first public appearance after revealing he had surgery to remove a tumor from his pancreas in 2004, Jobs met with a handful of reporters at the Stanford Shopping Center in Palo Alto, Calif. to unveil a new 750-square-foot "mini" store design. Half the size of the typical Apple retail stores of the time, the mini design featured an all-white ceiling, lit from behind; Japanese-made stainless-steel walls, with holes around the top for ventilation that mimicked the design of the PowerMac G5; and a shiny, seamless white floor made with "material used in aircraft hangars," Jobs said at the time.
Before the gigantic curtain draped across the storefront came down, though, Jobs was having a meltdown, refusing in the minutes before the unveiling to step outside and greet reporters. Why? Because the store design that looked so great on paper didn't stand up to real-world use. The walls showed off every handprint and the floors were marred by black scuff marks from the handful of people readying the store for the big reveal.
Jobs was ultimately convinced to step outside, and the curtain was drawn before the small gathering of reporters. When I saw the floor, I immediately turned to Jobs, standing next to me, and asked if he had been involved in every aspect of the design. He said yes. "It was obvious that whoever designed the store had never cleaned a floor in their life," I told him. He narrowed his eyes at me and stepped inside.
A few months later an Apple executive told me that Jobs had all of the designers return to the store after it opened on Saturday, and spend the night on their hands and knees cleaning the white surface. After that, Apple switched the floors to the stone tiles now prevalent in its designs.
Very well summarized. This really captures the dilemma.
Did I mention every single Ethernet cable had to be cut to length and if any server moved all the cables had to be remade ? Lol. They finally hired a wiring company to do all that work because I think we all protested to programming during the night and cutting cables during the day or vice versa.
It's also analogous to a batter who doesn't stop his swing right after the moment he hits (or misses) the ball; he follows through. Because having the attitude of always following through, even when it seemingly no longer matters, increases the number and range of hits.
In response to the ksec's Jobs quote, maxbond said: "You're suggesting asking people to work into the night to make an aesthetic change that will benefit no customers, that will not make the workplace friendlier or more productive, and that you may never even lay eyes on again, is craftsmanship? I would suggest its authoritarian control for it's own sake."
The proof is in the pudding. Jobs exhibited extremely unusual, 1-in-10,000, seemingly odd, useless behavior in making the painting demand. Is it really nothing but pure coincidence that the same individual had the extremely unusual, 1-in-10,000 achievement of taking a company that was on its deathbed, arguably in its last throes, and turning it into one of the largest, most successful and influential companies in the world?
No, it is not. That doesn't mean it's worth it to the individual workers who had to do that work. Clearly, in many cases, including ksec's, it was not. But was it was worth it to the company and its shareholders? Yes.