I'm so tired of this line. The reason they're called "users" in tech is because unlike in many industries, they don't pay anything for access to the platform/app. If they all paid, they'd be called "customers".
Implying that tech companies and drug dealers are birds of a feather based on this is silly. If you want to say tech companies make addictive products, say that. But don't pretend that calling people "users" is evidence in furtherance of this argument.
Implying that tech companies and drug dealers are birds of a feather based on this is silly. If you want to say tech companies make addictive products, say that. But don't pretend that calling people "users" is evidence in furtherance of this argument.