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This.

At SuccessFactors, I once spent about a month figuring out how to install PeopleWare. Somehow word of this leaked out, and I started receiving many cold calls from consultants offering "help" doing the install.

[Installing PeopleWare is, by the way, not for the faint of heart. I would start bad-mouthing it here, but then I wouldn't be able to stop. Let's just say that its craptacularness is fractal]

To buy something like PeopleWare, you pay several hundred thousand dollars and you get a disc in the mail. You throw away the disc and hire a roomful of consultants, each of whom arrives with their own discs full of better versions and customizations and so forth. Three years later you have PeopleWare running.

SAP, same deal (what I hear).

I will never work with Enterprise software again.




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