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What routerl said. Skipping out on root cause analysis by stopping as soon as you find something actionable. Those shallow analyses often result in a much bigger cleanup project that is also much less effective. Great for empire building, not so great for progress.

It just so happens that I usually catch people at this when they only have 3 Whys mapped out. There's something going on there but I'm not sure I understand the mechanics.




I really appreciated this! I've heard of the five whys earlier in life, and later on I've heard of 'the 3 whys', part of the selling technique that everyone has to answer:

- Why buy anything? - Why buy from you? - Why buy now?

I knew it wasn't that, and the idea of the 5 Whys funnel crapping out at 3 Whys does make sense!


Gotcha, thanks! AFAICT you coined "3 Whys trap", which is a great name for it.




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