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PayPal’s updated acceptable use policy [pdf] (paypalobjects.com)
348 points by lettergram on Oct 3, 2022 | hide | past | favorite | 337 comments



So, it's clear from the text that it needs to be understood in the context of the PayPal User Agreement. I tracked that down assuming that it would limit PayPal's ability to charge you to their actual damages. But no, in fact the text is quite shocking:

> If you are a seller and receive funds for transactions that violate the Acceptable Use Policy, then in addition to being subject to the above actions you will be liable to PayPal for the amount of PayPal’s damages caused by your violation of the Acceptable Use Policy. You acknowledge and agree that $2,500.00 U.S. dollars per violation of the Acceptable Use Policy is presently a reasonable minimum estimate of PayPal’s actual damages - including, but not limited to, internal administrative costs incurred by PayPal to monitor and track violations, damage to PayPal’s brand and reputation, and penalties imposed upon PayPal by its business partners resulting from a user’s violation - considering all currently existing circumstances, including the relationship of the sum to the range of harm to PayPal that reasonably could be anticipated because, due to the nature of the violations of the Acceptable Use Policy, actual damages would be impractical or extremely difficult to calculate. PayPal may deduct such damages directly from any existing balance in any PayPal account you control. [emphasis is mine]

As I read this (not a lawyer) PayPal claims that any violation of their acceptable use policy will result in an a̶u̶t̶o̶m̶a̶t̶i̶c̶ charge of $2500 because that represents the "minimum estimate" of the damage your violation causes them.

On top of being completely a completely unacceptable policy, the idea that any violation costs them at least $2500 is complete fucking horseshit, if you'll pardon my explicitness. There is absolutely no way I would ever do business with PayPal as a seller under any circumstances, even if it was my customers' preferred method.


A few examples of these clauses being exercised were on HN:

- https://news.ycombinator.com/item?id=29935515

- https://news.ycombinator.com/item?id=32739950

If it wasn't obvious, cherry-picking bits and pieces from various jurisdictions isn't legal; PayPal deftly deflects any legal challenges to their various dispersed entities making them essentially untouchable if you don't have unlimited resources.

If anyone is interested, in the EU, this is their playbook:

- Ignore all communications unless it's a C&D from lawyers

- Deflect responsibility to PayPal Luxembourg.

- They have, or have had literally 90% of LU lawyers retained, meaning your case will not / cannot be accepted by the majority of LU law-firms due to conflict of interest

- Deflect onto the CSSF (Luxembourg Monetary Watchdog)

- Respond to the CSSF that the complaining company is not based in Luxembourg, which results in the CSSF concluding that they are not the competent structure to rule.

- Case closed, your funds have been stolen, and PayPal has artfully dodged the relevant regulatory bodies.


+9000. This is a ridiculously good post! I knew PP was a bad actor, but not this bad. This step: <<They have, or have had literally 90% of LU lawyers retained>> How did you discover it?

Luxembourg seems like an even shadier place than Switzerland for money laundering -- the "legal" kind. There is a stock exchange in Luxembourg that is used for all kinds of back door listings to avoid regulation in other jurisdictions. It is is /similar/ to money managers using Caribbean Islands (Cayman, BVI, etc.) for their business registration.


We discovered it first hand - we run Lab401. PayPal seized ~50k from us (check the first link in my original post).

It took us literally a month of calling LU law firms until we finally found one that didn't have ties to / being the tentacles of PayPal.


Can you give some clues about the alternative to PP?

Credit cards - yes you might lose 20% of your customers - but can u find a payment processor to handle your business?

EDIT: the story from your other comments is pretty hair raising!!


>I knew PP was a bad actor

Okay so before I say anything that ends up putting my foot in my mouth, lemme just check something real quick…

http://web.archive.org/web/20001018034024/http://paypalsucks... well, this won't work…

http://web.archive.org/web/20001206210200/http://paypalsucks... neither will this…

http://web.archive.org/web/20010215013627/http://paypalsucks... ah yes, roughly the first time it went online.

http://web.archive.org/web/20200707092456/http://paypalsucks... …aaand the last successful crawl before hosting expiration/domain reparking.

Well, I can now confidently say:

We've known that for literally decadeS.

Edit, in fact, come to think of it, that—almost certainly—means:

People've linked PayPalSucks.com in the comments on Slashdot _since before 9/11_.

NOT a criticism, more an observation.


LU is not shadier than other places, probably even less. But Paypal is shadier than other banks (like, a lot shadier).


You wrote: <<LU is not shadier than other places, probably even less.>>

I disagree with first hand experience. LU is a money laundering state, simliar to Switzerland, or akin to Ireland for dodging corporate taxes. The EU would be a better place if it removed/cancelled all of this shitty economic behaviour!


"Interesting".

And I thought the practice of scaring me with "unusual activity on your account", then locking me out until I am sending them all the required proof of identity (photocopy of ID, proof of postal address, ..., that they demand and as a private corporation will handle and store and review this very sensitive set of data some sort of way by who knows who.... ).

When I sent what they asked for and asked them about the nature of the "unusual activity" and if they reported it to the relevant authorities (possible breach of a monetary account) the response was a big fat nothing. I thought to ask them to provide the evidence on the "unusual acctivity" after this as I plan to contact local authorities myself to report the hacker of my account or whatever the "unusual activity" prompting strict measures required was - must be serious and illegitimate! - but decided not to. Does not worth the effort.

Rather I closed my account for good and not looking back. I will not rely on them this way, I thought. And from the above list I believe I was right. I did not regret this so far in the past ca. 5 years.

Bye Bye PayPal.


If what you say is true, the company morally should be torn down and their executive jailed, but legally our society allows and even facilitates such completely immoral and unethical actions.

A society that rewards people and organizations for placing themselves above the law is a society on the way down.


The most disappointing element of this whole process was to see PayPal manipulating the entities that are meant to provide regulatory control.

In this instance the CSSF is rigorous, but ultimately rigid. They have clearly defined boundaries and protocols. The problem is that companies such as PayPal exploit this to their benefit - which means that they ultimately use the watchdog entities as peons to execute their illegal practices.


I think the issue is: Which tool offers the same benefits? As buyer and seller? I always had bad experience with paypal's resolution center. But what are the alternative if you don't want to spread your credit card everywhere, send and receive money, with an acceptable user experience?


There are services where you can get temp. cc numbers what 'wrap' your 'real' card. You can limit them to certain merchants and limit amounts, cancel them etc..


Can it happen that there is no competent court to rule? When Luxembourg CSSF or court claims they are not competent, that means the case should revert to your location.


I've actually dealt with this with many clients. There are ways to hold paypal accountable for your account, but it won't change their unlawful policies.

The terms of use for paypal have a mandatory arbitration clause that all disputes should be submitted to binding arbitration. This isn't necessarily bad. I've gotten clients money back every time so far. You just need to know what strategy you are pursuing. There are two ways you can go about it - File for arbitration or file in small claims court. One good thing about arbitration is that under the terms of use, and to a certain extent procedural rules, that paypal has to pay the costs of arbitration up front if you ask them. This means you do not have to pay anything for your claim to be heard. Here is the main problem at first - due to the procedural rules for arbitration, any party can have the action dismissed at their request if the claim is cognizable in small claims court where the plaintiff resides. Small claims court usually handles claims up to 5000 and there are certain types of claims excluded. To get around this, you need just to state your claim is worth more than 5000 to prevent your case from being dismissed . The small claims route works as well. Paypal is unlikely to send an attorney to represent them. You'll get a judgment but then will have to collect on it. Also you'll have to pay some costs up front. The reason this is typically so easy is because the reasons paypal gives for acceptal use policy violations are typically not grounded in any facts. The theft is so transparent that they are unable to defend the action in any serious way.


I find it a little insane that consumers in the EU shouldn't be able to pursue Paypal in their own countries.


They probably can, but PayPal is actively working to make it seem like they can't. All part of their craft.


That’s awful. So if CSSF isn’t the right approach, what is? Are there general civil courts for Luxembourg?


Nitpick, CSSF is the LU banking watchdog, and Paypal is a LU bank.


The CSSF is the "Comission for Surveillance of the Finance Sector". Paypal LU is a credit insitution, but not a bank.

It falls under the CSSF's jurisdiction:

"PayPal has the status of a Luxembourg credit institution and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier (the "CSSF"). The registered office of the CSSF is located at L-1150 Luxembourg (Luxembourg)."


That’s not correct, the CSSF classifies it as a bank, see https://searchentities.apps.cssf.lu/search-entities/search?&...


Very interesting, as the text I quoted comes from the PayPal LU site..


This policy has been discussed on HN before. It’s extremely cynical, and unique to PayPal’s status as a service that holds money for you.

Any service could say that you’ll have to pay $2,500 for violating the TOS if they want to. Instagram could say it, but nobody would give the money to them willingly and since it’s a bullshit clickwrap contract they’d have a hard time finding a sympathetic court to inflict it on you.

The problem is that PayPal says it and then doesn’t just shut your account down unaccountably with no human recourse they take thousands of dollars of your own money when they do it, and you’d have to fight them in court for it. It’s a fait accompli situation.

No it’s not remotely ethical.


> Any service could say that you’ll have to pay $2,500 for violating the TOS if they want to. Instagram could say it, but nobody would give the money to them willingly.

Stubhub has a similar policy where you automatically get charged the entire sale price as a penalty (which goes entirely to Stubhub, separate and in addition to them refunding the buyer) for cancelling an order. Even if you do it right after sale. Most platforms like eBay or Amazon will give you some kind of strike for that, but I'd never heard of anyone attempting to fine you money beyond refunding the buyer. I cancelled the credit card so they can't charge me, but apparently they send people to collections for this. IANAL, but I think I might be able to argue that it is unreasonable liquidated damages, especially since their help site refers to it as a "penalty." PayPal is clearly trying to use the right language here, calling it an estimate of hard to calculate damages.

I think these liquidated damages in consumer contracts are really a terrible idea and getting more and more common with online companies. Apparently Zipcar will charge a $50 late fee if you are even one minute late, whereas other rental firms charge something like $12 a day and wouldn't even think of counting minutes.


> I think these liquidated damages in consumer contracts are really a terrible idea [...]

I agree.

> and getting more and more common with online companies. Apparently Zipcar will charge a $50 late fee if you are even one minute late, whereas other rental firms charge something like $12 a day and wouldn't even think of counting minutes.

I'd hope customers catch on, and competition takes care of this.


> I'd hope customers catch on, and competition takes care of this.

You mean they all realize it’s a great idea and implement same fees?


Huh?


Avis car rentals tried to charge me €150 for a tank that was €2 off being full.

That is the last business Avis will ever get from me. And ideally from some of you guys reading this too.


> This policy has been discussed on HN before.

Section 5 is new. It covers posts, content, etc that PayPal finds objectionable.

To understand this in context, say I’m a website based business that posts conspiracy theories about JFK and UFOs. People pay for exclusive content via paypal.

If I get labeled as misinformation on 300 posts, I could owe PayPal a minimum of $750,000 (300 * $2,500). I’m not saying PayPal will do that, but that appears fair game given the terms being provided here.


A prudent course of action would be to get pre approval from PayPal before accepting PayPal payments.

To me, this is what the document suggests.


Section number 5 under prohibited activities is what I was mentioning. There's a different section for topics requiring pre-approvals.


What legal justification does PayPal use for keeping people’s money when they shut down their accounts? Even if the funds were obtained in some illegal way, they are still surely not PayPal’s. Banks can’t decide unilaterally to just keep someone’s money.


They recover their "reasonable costs" from your money, after you agreed to them doing that when you decided to use their service. I've refused to use PayPal as either a buyer or seller for years now; anyone still doing so honestly can't act surprised when something like this happens.


What is the alternative?


Why do they need a legal justification, practically?

They take the money, and there is nothing you can do. If you spend enough money on lawyers, eventually they would give you the money back, but you'd lose on that deal too.

Ethically and morally it's abhorrent, it degrades the power of the law, but they can get away with it. Fuckers.


different than Instagram it has already access to your credit card/bank account, so I think they can just charge you and then you have to fight with your bank to roll it back.


Possession is 9/10ths of the law


This is nonsense, and typical layman logic when it comes to matters involving abandoned property and theft when on another premises. It is not even remotely inline with reality. In almost any jurisdiction in the US, one has legal recourse when someone takes their money or property. Whether it's in the other's control or not, it's still just as equally defined as theft.


In this case, it's a reasonable approximation.

If property is the subject of a reasonable dispute-- e.g. whether a contractual term applies-- whomever is holding the property has the upper hand. Especially if the amount of property/money is small compared to the probable cost of litigation and especially so if one is unlikely to recover legal fees.


It's not completely nonsense, but maybe it kind of dances around the point. 99% of the time people don't have any legal access whatsoever because it's much too costly. Practically, people only have legal protection in catastrophic scenarios, where they have no choice but to pay exorbitant fees. So good luck getting your property back in 9/10 cases.


To be pedantic, if you take stuff you already have control over, isn't that embezzlement rather than theft?

In any case, I agree with https://news.ycombinator.com/item?id=33063096


> > Possession is 9/10ths of the law

> This is nonsense,

ORLY?

When PayPal closes people's accounts and keeps the money, in what percentage of cases do you think the people eventually get their money back?

My guess is far fewer than 10%.


It's a quote from Roger Stone, and likely a joke.


That saying is far older than Roger Stone and since GP didn't attribute it I fail to see why you would think he was quoting Roger Stone specifically.


They've really taken the "Pal" part out of PayPal.

They should rename themselves to PayUs.


That does not say anything about it being automatic. Just that $2,500 is a "reasonable minimum estimate" (which it obviously isn't), and that PayPal, at their discretion, may impose such a charge on you.


You're right. To clarify, what I was trying to imply by "automatic" was just that you will presumably be charged that much regardless of what PayPal's actual damages are. As I see it, it's a punitive fine that they can impose automatically without bothering to calculate actual damages for minor violations of their policies.


IANAL but that sounds like "If we charge you $2500, and you argue that that's too high, you'll lose."


Can you explain what incentive PP has _not_ to impose the full $2500 fine? I mean, it's money in their pocket, right?


Other people have pointed out in this thread that the language of the acceptable use policy is so broad that it arguably violates it to sell a Basic Instinct DVD over the Internet. Given this, PayPal obviously won't actually be pursuing every violation, but rather wants to create as many violators as possible, giving them unlimited power to close the accounts and claim damages against nearly everyone.

The people it actually takes this steps against will be those who violate some secret internal policy, presumably. They don't enforce it against every violator because the number of violators means it would destroy their business.


At least under UK contract law such a term isn’t valid as pre calculated damage clauses are considered null.


PayPal are basically a law unto themselves.


Oh? And how do you intend to prove that against PayPals foreign legal team?


The reason I posted this was the new section - #5.

Effectively, they can charge anyone using PayPal $2500 per incident of the following violation after Nov 3, 2022 (why the title was changed I don’t know):

> involve the sending, posting or publication of any messages, content or materials that, in PayPal’s sole discretion, (a) are harmful, obscene, harassing or objectionable, (b) depict or appear to depict nudity, sexual or other intimate activities, (c) depict or promote illegal drug use, (d) depict or promote violence, criminal activity, cruelty or self-harm (e) depict, promote or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation etc.) (f) presents a risk to consumer safety or (financial) wellbeing, (g) are fraudulent, promote misinformation or are unlawful, (h) infringes the intellectual property rights or other proprietary rights of any party or (i) are otherwise unfit for publication.


> b) depict or appear to depict nudity, sexual or other intimate activities,

So you're not allowed to sell a significant amount of art? I'm not talking about artistic nudes, I'm talking about a lot of Renaissance style works (e.g. Birth of Venus[0]) or Art Nouveau (e.g. By the River of Tuonela[1] -- which also isn't child porn), which I think everyone agrees aren't pornographic in nature.

> (c) depict or promote illegal drug use,

Are Snoop Dogg and Willie Nelson promoting weed? Cheech and Chong? Harold and Kumar? Do you incur a >=$2.5k fine for selling H&K Go to White Castle DVD to your friend?

> (e) depict, promote or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation etc.)

Can we not sell old Disney cartoons collections? Or Loony Toons? What about more modern things like Django Unchained? Does this apply to books? That sure rules out a lot of important books.

I get wanting to be moral, but these rules are so broad it feels like PayPal is just saying "Don't use our service." You can make Nazis, fascists, Klan members, pornographers, and sex traffickers violators of your service without making people that sell historical art, popular music, and books violators. I can't imagine how someone approved this language. Is there context missing?

[0] https://en.wikipedia.org/wiki/The_Birth_of_Venus#/media/File...

[1] https://en.wikipedia.org/wiki/Art_Nouveau#/media/File:Gallen...


> (e) depict, promote or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation etc.)

This one is truly outrageous - "depict"??? There goes 5/6 of human culture. I seriously doubt you can find much literature or cinema that doesn't "depict [...] hatred or discrimination of protected groups or individuals". Especially not in any kind of socially conscious writing. Goodbye, any portrayal of MLK. Goodbye, any movie about gay rights.


> This one is truly outrageous - "depict"??? There goes 5/6 of human culture. I seriously doubt you can find much literature or cinema that doesn't "depict [...] hatred or discrimination of protected groups or individuals".

Of course the policy as written is outrageous, dumb, and silly even by clown world standards. You couldn't make Roots or many other thought-provoking works today with a proper reading of that policy.

However, the real goal of this policy probably isn't to dictate actual policy into stone tablets for the masses to follow. The real goal of the policy probably is to give PayPal carte-blanche to do whatever the hell they want to dictate culture and impact politics without getting sued.

If you become annoying or a political adversary of PayPal's management, they can find something to ban you and hurt you with.

If you technically violate the policy, but aren't their opposition, I'm sure you will be ignored.


Yes, I was just talking about the face-value of what they wrote. Obviously, they won't stop doing business with Netflix just because Netflix is streaming Shindler's List, though that is in clear violation of this policy as written - they will selectively enforce this whenever the mood hits them.


> Is there context missing?

Yes. The missing part is that when every customer is technically violating one or more policies, they can pick and choose who to target without further justification. Like discretionary traffic enforcement, they're not going to "fine" everyone who sells a Snoop Dogg CD, but they can keep the option in their back pocket as a pretext.


So PayPal can't be used to sell most contemporary pop songs???


It's completely ridiculous, this language seems to make me selling a DVD of Schindler's List a violation. That depicts violence and discrimination quite a number of times.


> (g) are fraudulent, promote misinformation or are unlawful

Say I run a UFO spotting website with 300 posts on UFOs. I have a steady stream of revenue of $5,000 per month from subscribers and use PayPal to collect payments; have been for a decade.

If paypal labels my website and all its posts as misinformation, given the terms as I understand them I could instantly have $750,000 frozen or withdrawn from my PayPal (and bank account? - unclear). That's 300 posts x $2,500 minimum fine.


It would seem, given the vaguely described religious animosity incitement clause.


> (f) presents a risk to consumer safety or (financial) wellbeing

By some measures, PayPal itself does. Should PayPal ban itself?

(for example, anecdotally from an acquaintance in Germany a few years ago, there are some flows that can and will, without the appropriate checks, lead to a customer ending up in a debt to PayPal, and they have some of the worst debt collectors in this regard)


I always find it interesting that around this amount of money is what's selected often for in hopes of a quick payment - as in, for most people, if it's a single one-off event - if they have money - $2.5k is bordering on deciding between wasting your time and paying a lawyer likely up to a similar amount for bare minimum involvement and response from a lawyer, or just paying it and getting it off your mind.

If they ding 1,000,000 people with that who are more likely to pay than not, it's a sweet ~$2.5 billion.

Is this simply a new revenue stream tactic since they're arguably at their peak and aren't going to gain more market share? Maybe they're just trying to milk the remaining users for as much as they can while they see PayPal being a sinking ship?


a question, why would Paypal tell competitors it's breakeven costs per transaction in such a document?

I mean it's obvious that is what the number is and represents.


Most people never want to acknowledge the sheer scope and scale of Paypal and Square's Cash app's usage as large scale money laundering, drug trafficking, and prostitution tooling. (and much more)

They didn't really even try to stop it in the early days. You could setup an injectable immunomodulator merchant account in under 10 minutes with Square. People started entire pill mills using Square and Paypal. It was wild!

Similar to Turo who allowed the vehicles of their users to be used by weak KYC'd users. You never knew who was actually driving the vehicle.

I had loads of interesting conversations with Ex San Quentin prisoners, was riveting to listen to some of them talk about the crimes committed with all the fintech startups. Everything I thought I knew was wrong.

Paypal/Square Mafia's used cheap pension money of VC's to take their vig.


> Most people never want to acknowledge the sheer scope and scale of Paypal and Square's Cash app's usage as large scale money laundering, drug trafficking, and prostitution tooling. (and much more)

How do you arrive at that conclusion? How does it compare to other means of payment?

I don’t doubt that it is used for criminal activities. But I doubt that the scope is extra ordinary.

> conversations with Ex San Quentin prisoners

I heard Maddoff was involved with NASDAQ. Does it imply NASDAQ is a fraud?


You could say the same about cash. The acceptable amount of crime in a healthy society is more than zero.


The criminal laughed when I said the same thing to him. His response was "You're just an analyst behind a computer, I moved weight. Paypal was a godsend. Cash was painful."

Go hit the street, talk to ex-cons and white collar criminals, your view is simplistic and lacks depth of on the ground reality.


But then you're talking to people who got caught. Of course PayPal makes it easier to handle money, but it also leaves a big paper trail.


How is this a refutation of the notion that the ideal amount of crime is nonzero?


Perhaps his first sentence lacks depth, but his second one certainly doesn't.


What is an "an injectable immunomodulator merchant account"?


Something that should take longer than a few minutes to setup a merchant account for.


immunomodulators are a class of drugs, eg steroids. Many users of them need very regular doses, so frequent repeat sales is very explainable.

I'm assuming this is used as a cover since it explains away "drug paraphenalia" like needles.


under any compliant diligent process, it would not take minutes to set this up.

CashApp was a haven for criminal leverage of the homestead act-types.


FYI (before misinformation spreads): OP's title is a bit misleading. The $2500 policy has been in effect since at least September 20 of last year. That is not a new change. The new thing is section 5 (regarding "speech")

https://www.paypal.com/us/legalhub/acceptableuse-full (archived: https://web.archive.org/web/20221003014408/https://www.paypa... )


comes into effect Nov 3, 2022


That policy is so vague and sprawling, they could literally use it to take money from Biden's account and it would stand in court.

lol


I like “otherwise unfit for publication” whatever the heck that means.


Probably contradicting the narrative with regards to "The Current Thing."


It means whatever it wants in "certain" contexts. I've never seen the word "certain" used to imply so many vague, uncertain things before.


Isn't that a pretty common use of that word?


Sounds like the lawyer did their job. :)


Thanks for reminding us. I am also using Paypal. It is a great payment system.


> FYI (before misinformation spreads): OP's title is a bit misleading.

Oh sh* am I out $2500? \s

...

They didn't have a speech rule, it's a new speech rule.

What would you have titled it?

"$2500 for new speech rule" seems accurate. I could have suggested it's a new "speech rule", but it's not clear what the violation costs would be.


PayPal is toxic. Everyone should leave PayPal. When someone asks to send/receive PayPal to them, then I work to move them to Zelle, Venmo, CashApp or some of the others. TransferWise for international. Apple Pay, Samsumg Pay and Google Pay are great competitors.

Flee PayPal


Isn't Venmo literally the same company as Paypal?


Yes it is. PayPal owns Venmo.


Yes. They're a subsidiary.


Venmo and Zelle use Plaid which grants them full access to your entire checking account history, even transactions completely unrelated to the payment service.

Do not use any service that uses Plaid.


Plaid is not used when your bank integrates with Zelle, which most banks do (some credit unions and smaller community banks aside). FedNow instant payments go GA in 8 months, at which point instant payment functionality will begin to roll out gradually to all US financial institutions.

Regardless, avoid PayPal and Venmo at all costs, as there are reasonable alternatives for many use cases. They have avoided regulation more traditional financial service providers operate under (banking regs), so using them is to invite suffering.


> Plaid is not used when your bank integrates with Zelle, which most banks do

Zelle is a trade name of Early Warning Systems, which maintains databases of what you do in your bank account (checks paid and deposited, monthly balances, etc.). I would assume the banks that have native Zelle integration are required to become members and share this information anyway.


Early Warning Services is a consortium owned by the largest US banks themselves.

https://www.earlywarning.com/about

If your threat model is that you don’t trust your bank with your deposit account balance and transaction history, that is hard to mitigate. I don’t necessarily trust my bank, but I do know what regulators to call for recourse when they misstep.


> FedNow instant payments go GA in 8 months

Where can I find more info about the '8 months' estimate? I hoped RTP would be useful to me, but the only bank that allows consumer accounts to use their RTP network is Chase. I hope this new network also doesn't fall short of the promise.



CitiBank as well


I believe the use of Plaid is optional for Venmo. Instead of Plaid, just choose the traditional method of a trial deposit.


Unfortunately, this is only superficially true.

I have been a long-time Venmo user and have refused to ever link my account through Plaid. Starting a couple years ago, Venmo begin to intermittently claim they "Lost the connection" to my bank and forced me to link via Plaid. I always refused and the problem eventually went away. Now, I cannot send money to anyone via Venmo. It always gives me the same error message and asks me to link via Plaid. Extremely dark pattern.


That has not happened to me yet but if it does, I’ll use cash instead of venmo


You don’t need to use plaid to set up an external bank account with venmo. There is a little “set up bank manually” button when you go through the onboarding flow.

Otherwise, I agree with plaid being bad.


I’ve always just used Zelle through my bank’s app. For a large number of folks, there is no need to involve Plaid.


Zelle has different hurdles. I recently tried to pay someone and the maximum daily transaction with a single person was set at $500 with my bank unless there was some sort of "history". It took me 5 separate days of payment to accomplish what a single check could do. The identity and confirmation dialogues were exceptionally clear that the bank had no liability so I have no clue what their issue is considering what inflation is doing to the dollar.


> Zelle has different hurdles. I recently tried to pay someone and the maximum daily transaction with a single person was set at $500 with my bank unless there was some sort of "history".

And that's varying by bank too. I can only send $1000 per day total by Zelle (except a "day" is much longer than 24 hours usually) and some accounts are silently rejected as recipients. My girlfriend has to pay the rent (I pay my share to her over multiple days) because I can't send to my landlord at all and even if I could, the amount would be wrong. She has neither limit.


Are normal bank transfers not a thing in the USA?


For person to person (not person to business), electronically, no, not really. ACH takes weeks too (yes I know your bank will credit you in advance temporarily)

There's a nonzero chance you will hit some kind of risk/fraud system based on amount too.

Wire is much better but frequently $50-100 per transaction as a fee.


Wow, that’s crazy. I knew your system had some issues, but I didn’t know it was this bad.

Just for comparison, in Germany, bank transfers are free and take 1-2 days, for a fee or free (depending on the bank) you can do instant transfers taking seconds.


They also like to re-order your pending transactions within a certain time windows to maximize bounce fees.

(If you don't explicitly have overdrafting off, so that it would just fail your transaction instead of letting it go through. The default setting may have changed in the last decade due to law but I remember these scenarios vividly)

$0 balance

+$20

-$1

-$1

-$1

Within a day or two of each other won't necessarily be positive $17 balance.

It could easily become:

$0 balance

-$1 (overdraft fee $40)

-$1 (overdraft fee $40)

-$1 (overdraft fee $40)

+$20

= negative $103 balance

Banks make a lot of money doing this to poor people. The financial class is full of super-predatory behavior.


Can confirm. Had exactly this happen to me years ago when I was a younger man with a much lower income and a much tighter budget. I call it my "how [the bank] stole Christmas" story.

Gaining access to a credit union was one of the best things that ever happened to me.


That’s hilarious in a very sad way.


Same as Australia


In the UK I've paid builders by bank transfer regularly and the payment is usually instant. It's very convenient.


Yes, but they take 1-3 days in my experience. I'm not sure why the parent wouldn't have used them in this case except that they also require sharing of very sensitive information, which doesn't work too well unless transferring within family/close network.


Is there any way to revoke Plaid’s access to your account?


yes, go online to plaids site, create an account and revoke.


The services mentioned have more or less the same terms of use policies. Can (Transfer)Wise lock your account? Yes Can (Transfer)Wise keep your money for 6 months? Yes Can (Transfer)Wise take money from you due to damages? Yes Also, if you want to dig deeper, look up where/who is doing their customer support, who has access to your financial records, and who makes decisions to approve measures against you. My personal experience with (Transfer)Wise - an intern with 6 months of experience (according to their LinkedIn) locked my personal account together with 4 business accounts. Why? Lack of training and a bad day at work/home.

I've seen plenty of stores selling stolen merchandise and pirated goods via PayPal so these terms of use make a lot of sense to me.


Any of these companies can lock you down including any bank. I am sure Wise made damages to many people. Paypal does this as core of their bussines strategy though. It happens to everyone. Especially if you can afford to pay (which they see).

My personal experience with both Paypal (we are forced to use) and Wise is that Paypal does is setup completely against users. There are many hidden fees, no guarantees and they just exploit their position. For example if you are based in country with different currency than the one you are in (somebody sends you USD and you use EUR) Paypal will automatically convert the money to EUR with their outrageous fee (basically taking 5% just on top of all other charges). There is no way to avoid this, you cant send money to USD account even if it’s in country you are based in.

Wise on the other hand saves people money. The fees are visible. Conversion rates are better than what most banks give you. Their services evolve (like you can get debit card now).

Paypal and Wise in my experience cannot be further from each other.


Wise simply does not work on many countries because of the way that they use to send the deposits, it is not a direct bank transfer, far from it, so it just doesn't work to receive money (speaking from Uruguay)


Not sure about the other payment apps, but few financial services consider it a violation to use them to receive payments for services that "depict or appear to depict nudity", "depict [...] illegal drug use", "depict [...] hatred or discrimination of protected groups or individuals".

If PayPal is actually going to enforce this, it will obviously have to remove Netflix, Steam, any book store from their platform, since they run terribly afoul of most of the above.


I think you might be right about the policies as written, but one can make a reasonable argument that behaviour in practice is relevant, and that one might generally like to promote diversity in the market place instead of one powerful incumbent.

So if Transferwise and PayPal are equally bad, you might still want to give your business to the smaller company?


> So if Transferwise and PayPal are equally bad, you might still want to give your business to the smaller company?

Actually, it is not that straightforward. One should check what kind of customer service is available, where are they located, who has access to the account and information and yada yada yada.

PayPal is a much safer choice than Wise in this aspect.


They are not equally bad.


No opinion on that implied. My argument was purely conditional.

(I found Transferwise easier to deal with than PayPal, but I never had any dispute with either.)


I don't want to use a damn app, and PayPal is one of the few left that let me pay straight through the web site.


So does my bank?


In Eagleland, one does not simply do wire transfers. They can take days and are usually reserved for large sums of money.

Some American banks participate in a network called Zelle, which does allow instant electronic funds transfer. But, Zelle is available exclusively through your bank's phone app.


What the heck


I don't know if this is a german thing but here we have giropay. The money is instantly in your normal bank account. You just need to insert your phone number in your banking app of your bank and someone else can send/receive money directly via the app of their own bank when you/they know their/your phone number, without companies like paypal etc. The biggest banks of germany support it and you probably don't need another account at some third party banking company.


Sweden has Swish, Norway has Vipps, etc. There is work ongoing to integrate systems from different countries to make them work together.

https://empsa.org/


A Eurozone-wide system is really lacking here.


Well plain old wire transfers take 1 day internationally (inside the EU) and cost zero to 2 euro.


But needing the IBAN is inconvenient. That’s the main reason for the existence of national systems.


Most countries have something like this but it doesn’t work for international transfers.


MBWay in Portugal is similar


TransferWise (now called Wise) are just as bad. They will sieze your funds if the person paying you uses certain keywords in the narration.


You could also build a good public (either nationalised, or just as a sort of "industrial commons") infrastructure for payments that doesn't depend on privatising money flows like in the US.

In many European countries, you can send money for free directly between banks in seconds without even as much as a fleeting thought that there are private companies doing the same service.


Venmo is owned by PayPal


Interac in Canada is a blessing.


I just wish it would be more forthcoming when a payment is pending. Have had numerous occasions where payments sit in limbo for a few hours before being received by the recipient.


Canada only has a handful of banks, and most of those banks got together and created Interac. That's why it is so good and so ubiquitous. The banking system in the US is much more complicated, and therefore more archaic.


PayPal owns Venmo since 2012.


FYI Venmo is owned by PayPal


PayPal owns Venmo.


A couple thoughts, from a (former) lawyer:

• Some are asking about whether this rule implicates off-platform speech. This is not 100% clear to me. It says "you may not use the PayPal service for activities that...involve the sending, posting, or publication of any messages, content, or materials that [are prohibited]".

This seems to be far too broad as it relates to the transaction itself, as one of the prohibited categories is "depict or promote illegal drug use". So if you sell a DVD of Trainspotting, then you are using the PayPal service for activities that involve the sending of content that depicts illegal drug use. Get ready to be fined $2,500.

You also could not use PayPal to sell a DVD of the movie 42 (about Jackie Robinson), because it "depict[s] discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race...)".

It seems absolutely bonkers to think that using PayPal for these transactions (or the many other examples imaginable) could result in a $2,500 fine.

It is unclear how broadly PayPal can sweep in off-platform language. That is, if you have a website that sells all sorts of things, can they claim that you are "using the PayPal service for activities" that break their rules? The fact that this is to be determined "in PayPal's sole discretion" does not bode well for a seller.

• This is framed as "liquidated damages", which IIRC are not allowed in some jurisdictions. Liquidated damages basically means "we're just deciding on this amount as a deterrent, not because it relates at all to the harm actually suffered by any of the parties". In general, liquidated damages are disfavored because they discourage so-called "efficient breach" of contracts. This happens when A agrees to paint B's house for $500, but then A gets an offer to paint C's house for $10,000 on the same date. A knows that B can find a replacement painter for $1,000 even at the last minute, so he decides to breach his agreement with B and is willing to pay the actual damages (the extra $500 that B would have to pay) because it is efficient for him to do so, given his ability to earn much more money painting C's house.

• This amount that PayPal can deduct under this TOS is not limited to $2,500. That is just the liquidated damages piece. They could claim other, larger damages, though I can't really imagine what that would be. Harm to their reputation? Seems hard to prove.


You also couldn't use it in a transaction involving women's sports leagues, which inherently discriminate on the basis of sex or gender. Or universities that discriminate on the basis of race.

That said, the policy is obviously not to set out clear and objective criteria that can be understood by the other party or a 3rd party adjudicator, but to create confusion and ambiguity and allow arbitrary and selective enforcement.


> This is framed as "liquidated damages", which IIRC are not allowed in some jurisdictions

I'm not a lawyer, but I know from personal experience that California disallows liquidated damages for rental late fees that exceed actual damages (prorated interest). Plenty of landlords illegally collect late fees, but you can either not pay or sue them in small claims and recover the cost. There may even be some kind of statutory punitive damages for putting illegal late fees in a contract as there is for illegal non-competes, but again I'm not a lawyer. While California government is dysfunctional in many ways, at least the law there favors employees and renters more than any other state that I know of.


California law favors renters so hard I’m honestly surprised there are any landlords remaining.

I always laugh when people talk how easy it would be to make money as a landlord, as if bad tenants don’t exist at all.


I thought the principle of liquidated damages was that they were supposed to be a reasonable estimate of hard-to-calculate damages, and if they were just a deterrent, the other side could argue that it was an unenforceable penalty.

The reason I was researching this is because Stubhub's support website actually describe their liquidated failure to complete transaction damages as a "penalty," which seems to be a major mistake on their part.


I've dealt with PayPal's legal department as a potential employee trying to negotiate an employment agreement. I almost walked away from the job because of an unconscionable clause in their legal agreement pertaining to writing tech books in my own time (I live in GA there the California carve outs don't apply) until they finally blinked. In retrospect I should have never taken the job, but that is another story. Their lawyers are snakes and the culture was not much better.


> depict or appear to depict nudity

what in Allah's name is wrong with people these days, it's as if a mind virus has rotten all brains

> are otherwise unfit for publication.

This is the internet, everything is publishable.

How can users + merchants put pressure on these companies to get their head out of their ass? Maybe a mass complete withdrawal of funds will damage their cash reserves? What if we actively start badmouthing them to users and send them to competitors?

I am willing to dissuade my game users from using paypal and letting them know about the changes by adding a relevant disclaimer before the payment step. Anobody have a relevant text?


I absolutely despise PayPal but...

I sell stuff on Gumroad as a hobby (synth presets) and initially only had credit card payments via Gumroad.

Maybe a year or so after I started my Gumroad shop, a user complained they couldn't pay with PayPal. Not sure why I had assumed this was available... but anyway, I enabled PayPal. Now probably 50% of payments are done with PayPal and I'm selling more than before.

I'm also getting more "random" customers that I didn't get before. Before, probably 95% of sales occurred at the peak of a product launch. Since I added PayPal I get a couple of random sales every week with no promotion at all. And it's been like 6 months ago since I launched my last product. My guess is, I'm getting more impulse buys with PayPal.


Could it be related to the age of buyers? Folks 16-25 usually have a bank account, but may not qualify for a credit card.

In my work there was pressure to enable PayPal when Netflix became popular (and they accepted PayPal, but not direct debit, so all the kids had PayPal).

These days it seems to have faded. As a payment option, it is really confusing to a lot of less technical people, and most banks here (Canada) offer credit-debit cards by default (except Desjardins).


I make presets for media composers. People working on film and tv. I doubt anyone below 30 bought my presets.


aha I should have googled that. Thanks for the info :)


What synths do you sell for? Link to presets?



whenever people tell me they don't understand the use for crypto, they don't seem to accept the explanation 'you use it to pay for things over the internet', and they'll point to alternatives, like Paypal. I'm glad that Paypal continues to vindicate crypto's necessity.


Crypto needs an out of band method of establishing trust which is the big difference. You can safely buy, well anything, with PayPal G&S and be as sure as one can be that no matter unscrupulous the seller you will be made whole.

The product they’re selling is insurance and peace of mind to buyers and increased sales because of that to sellers.

Anything you invent that does this will become PayPal even if it’s backed by crypto.


An escrow service is a way to solve that problem without turning into Paypal. Of course the fees would likely be larger.


I think the better response here is, demand that the institutions in your free society operate based on the principles of freedom and free expression.

Not, no biggie, we’ve got an interesting in theory, largely impractical in practice alternative, crypto!


> I think the better response here is, demand that the institutions in your free society operate based on the principles of freedom and free expression.

What PayPal is doing is entirely consistent with that. In a free society, suppliers are free to decide whether they want to do business with you, and under what conditions. And you are free to make the same choice.

(Of course, we'd hope that in a free society competition would take care of providing suppliers that offer conditions that customers can agree with. But there's no guarantee of that.)


That's not what they mean.

Institutions need to protect the freedom of their users. You're talking about a completely different kind of freedom.

Competition is one solution to the problem, by avoiding incumbent institutions, but it often fails and it's not the only solution.


Institutions only need to protect the freedoms that their users care about.

For example, (many) Germans expect to be free to drink alcohol in public or eat Kinder Surprise. (Many) Americans expect to be free to shoot guns, but can live with bans on public drinking.


Most people won't use a system without buyer's protection for buying on the internet.


Depending on what they're buying, where they are from (PayPal and CC aren't very common outside the West), and the reputation of the seller, plenty people will take the risk.


Don't get me wrong, I like crypto, but it's not perfect either. You make a good point that crypto solves some of these problems that these centralized payment services can't or won't solve.


Do you recommend crypto for people who are technically illiterate?


For payment. Just use your credit card. Most countries have consumer credit protection that is pretty good if you need to get your money back.


Well maybe a trusted third party can make crypto accessible for the masses /s


You mean like... a marketplace with its own dispute resolution mechanism and reviews of buyers and merchants?


Yeah, I normally just point them to Coinbase.


everyone was internet-illiterate once


Except Tim Berners-Lee


Crypto is not a better alternative for customers. Crypto is a better alternative for merchants, but primarily because it generally protects merchants against fraud. There are other reasons, but mostly it's a result of credit card companies, banks, and regulations, rather than PayPal itself.

No one wants to actually be responsible for credit card processing, but they want to reap the rewards of it. So PayPal is what you get.

As a consumer though, until crypto offers a compelling reason for me to use, it's nothing but risk for me.


I use crypto as a consumer so that I can self-custody a form of electronically transmissible currency. After seeing the Canadian government, certainly what anyone would call a "free, developed country" extrajudicially freeze citizens' bank accounts because of their political beliefs, I believe it's more important than ever to self-custody one's finances.


> extrajudicially freeze citizens' bank accounts because of their political beliefs

When did this happen?


Maybe they are referring to this https://www.bbc.com/news/world-us-canada-60383385 ?


I believe that was just a potential. Perhaps they’re referring to: https://www.reuters.com/world/americas/td-bank-freezes-two-a...


Nope. That article glossed over what was going on in favor of quoting the lawyer for the protesting group. TD just didn't want to deal with it and moved to give the funds over to the Supreme Court:

> Speaking to Canada’s CTV News on Friday, a representative for the top 10 North American financial institution revealed that “TD asked the court for the acceptance of the funds. They were raised via crowdfunding and deposited in personal accounts at TD.” Approximately $1 million is the money raised for the Canadian truckers and not refunded by GoFundMe, and the other $0.4 million is made up of direct donations. The bank said it was applying to entrust the funds with the authorities in the hope that “These may be used to distribute them in accordance the donor’s intentions and/or returned to those donors who requested refunds, but whose eligibility cannot be established by TD.”

I have heard this claim before from people about freezing protestors accounts, and it all comes down to either 'someone proposed it but it never happened' or 'some article that mentions something but further digging means it was either a private action or something benign.'


Earlier this year.


I need more than that. When did it happen, who did it happen to, and where can I find out about it?



> The freeze is part of a class-action lawsuit filed by residents and business owners in Ottawa against protest organisers and participants, as well as against all those who donated funds after 4 February.

What does this have to do with the government using extra-judicial powers?


And if the person you pay scams you, what recourse do you have?


> No one wants to actually be responsible for credit card processing

How did you come to this conclusion?


The number of people that use PayPal/Stripe/Google other 3rd party instead of acquiring their own merchant account directly with a bank and processing it themselves, or at least own their own merchant account and use a 3rd party to handle the integration.

Sorry, but I see this time and time again, people complaining about PayPal/Stripe/etc.


And yet, when I just went to close my Paypal account, I remembered my final use for it was helping out a friend in need who sometimes needed money to cover their bills.

They barely have a functioning bank in their town, they're definitely not gonna be able to pay their local bill with whatever fad blockchain currency for a while.

So I do all the work to buy and transfer crypto and hope it doesn't lose 20% of its value while I'm doing that because Elon Musk had a bad day and shit-tweeted. They what? Drive a few hours to work out where to get cash from BTC to pay their real world bills?


> And yet, when I just went to close my Paypal account, I remembered my final use for it was helping out a friend in need who sometimes needed money to cover their bills.

I had a friend in that situation once (sudden emergency), and I used snail mail to send one of those pictures of Benjamin Franklin that are printed by the US Treasury. It worked fine, no internet needed, no crypto, no blockchain, and no scam artist coin exchanges were needed to convert the Ben Franklin back into cash, since it was already cash. It beat Bitcoin in almost every regard, as far as I could tell.


That would be my fallback, yes, but that's also a pretty large risk of theft or loss if you get unlucky. Not to mention the added time involved in sending it thousands of miles by mail.


It takes a couple days to cross the country, and snail mail is pretty safe. 1% loss rate on a Ben Franklin picture would equal a George Washington picture. The transaction fees for the 3 bitcoin transactions (cash to btc, btc transfer, and btc to cash) are probably way more than that. And you can always use money orders, registered mail, overnight express, or whatever.


This is a pretty poor way of transferring value. High likelihood of theft or loss, long transfer time, low maximum legal limits. It may beat Bitcoin as a one-off workaround with no need to scale, but unlikely to beat L2 ERC20 crypto payments over the long term.


The likelihood of theft is reasonably low, certainly less than 1%. I don't know what L2 ERC20 is but normally for larger amounts within the regulated system, you would send a check or money order, or ACH if you were doing this at volume. At higher amounts you'd send a wire transfer. I don't see a role for crypto here.


You’ve described a few mechanisms that are different than sending cash in an envelope: check, money order, ACH, wire transfer.

I guess all of these too could theoretically be replaced with crypto depending on your need and situation. With something like a wire you are placing the transfer in the trust of your bank, which is secure but can take multiple days and can cost more than an ETH transaction.

Most mail arrives fine but mail theft is still a massive problem and rising, it is one reason you are advised not to regularly send cash in the mail.

https://safeatlast.co/blog/mail-theft-statistics/#gref


That link is almost entirely about package theft, not ordinary letters. Even if I accept the figure of 3%, that's equivalent to a $3 insurance premium on sending $100 cash, not too bad. I'd put it at way under 1%. Lots of us still pay our rent and bills every month by mailing checks, same with annual tax returns etc., and losses in the mail are rare even though those sorts of mailings are identifiable as being likely to contain payments. A hand addressed envelope to a random person is less likely a priori.

Domestic wire transfers are almost instant, while international ones can take overnight.

Doing anonymous and untracked payments of significant amounts at scale is sure to tick off regulators. If your ETH transactions are non-anonymous and tracked, it's hard to see any superiority over ACH or wires. It's a solution looking for a problem.

I don't regularly send cash in the mail but I've done it a number of times, with no losses that I know of. A typical reason is that I don't feel like going to the hassle of getting a money order. I feel like sending a personal check is riskier than sending cash, since a stolen check reveals my account number, leading to possibly unbounded loss. I generally do use money orders if I might need proof of payment afterwards, or if the amount is high enough to worry about. I've sent $100 cash on a couple of occasions but more typically it's $10 or $20. Even that is an occasional rather than a frequent thing.


If you are sending cash numerous times in the mail I would say this is a problem and technical solutions that aim to improve on this are beneficial. That said, you and the receiving party may be living in more fortunate conditions. Many people in the world live in apartments, with mail rooms that are not well secured and are frequent targets of package theft.

Domestic wires are slow in many countries, in the order of days, and costly[1]. My ETH transactions are done in 30sec, fees are usually less than a dollar, and they are pseudonymous - primarily only known to my CEX and government. The transaction is traceable while in transit and proof of payment easily found.

To me, it sounds like you are writing off ETH transfers without having actually used them.

[1] https://smartasset.com/checking-account/how-long-does-a-wire...


Why do you want a CEX and the government to have their hands in your transactipn? Does the recipient also have to deal with a CEX? If yes, that is another hurdle. And why do you keep referring to package theft when the cash is sent in an envelope and not in a package? Packages get stolen because they have stuff inside. Envelopes that look like random personal correspondence is much less attractive. If you have any stats about mail theft that is about envelopes, I'd like to see them, but stats about packages are something different imho.

Fwiw, I live in an apartment, and any letters are delivered to my mailbox, which has a lock. There is not much likelihood of letters getting stolen after delivery. Packages that don't fit in the mailboxes are left on top of the mailbox, and those are much more exposed to getting stolen.

Yeah I'm not speaking for other countries, not all of which have functioning payment systems. ETH (current version) does sound more efficient than BTC.


> hope it doesn't lose 20%

Use DAI or any other stable coin.

It is a good point about integration. In all fairness, the merchent in said city could be convinced to accept block chain currencies -- but that's another discussion.

It really appears that a lot of people have strong opinions on something they know doorknob about?


> and hope it doesn't lose 20% of its value while I'm doing that

USDC. DAI.

It seems like there is a lot of misunderstanding between what constitutes "a cryptocurrency mature enough to currently use on a regular basis" and "the speculative shitcoins/memecoins being propagated to the masses".


I would still prefer "something like PayPal, just not paypal" over Crypto.

Technical merits aside, volatility is considered a negative feature of a currency. At least until that gets sorted out the "Not Paypal" options are what I will stick to.


Are people still using Pay Pal? They were never good when I did the slightest bit of business with them before and in fact they were so bad I decided never to use them again. Today I pay with Apple Pay, Venmo, Zelle, or God forbid one of the credit cards in my wallet.

Are merchant accounts so otherwise difficult to get ( Global Payments was dead easy ) that people are still resorting to Pay Pal only? Can someone help me understand how Pay Pay is even still relevant?

Ive been living without them for ... a decade? Maybe more? I'm fine over here.


>Today I pay with... Venmo...

>Ive been living without [PayPal] for ... a decade? Maybe more?

Heh, no you haven't, they own Venmo.

>Can someone help me understand how Pay Pay is even still relevant?

Because they're popular, and you're still their customer.


A lot of sellers (especially small sites) use them. I just bought a knitting pattern and the only option was PayPal.

I only use them when I have to; I recently had some money waiting for me. When I tapped “accept the money”, PayPal wanted me to sign up for a crypto account with them (!). Later I noticed that there are two identical “accept money” dialogs. The one to send the money to my bank account was down the page, out of sight.

I wonder how many have been suckered into signing up for a crypto account with PayPal because of this?


Venmo is owned by PayPal. PayPal is still the de-facto payment processor for online transactions where buyer/seller protections are desired/required.


Shopify pays out my app store sales via PayPal every two weeks.

I see vendors at local farmer's markets / craft shows / etc using PayPal's card reader to take credit cards in person.

Those that use a different brand of reader often still accept Venmo for payment, which is owned by PayPal.

I occasionally still use PayPal to pay if I'm shopping at a site I don't know if I should trust.


I live outside NA/Europe. Here's how I use, and often have no choice but to use, PayPal:

1] As of Oct '22, PayPal's the only gateway that enables me to pay for Hetzner hosting and Medium.

On paper, both support credit cards and they worked fine till '21. But some bureaucratic craziness over banking and data sovereignty rules here really messed up credit card and recurring payments. Now they work with some gateways but not with others. I can't use my CC directly with Hetzner but I can use that same credit card through PayPal.

2] I subscribe to some newsletters published by people living in N. America. PayPal's the only option they provide.

3] I sometimes write or code freelance for US clients. PayPal's the only way to get payments from most of them. Some even have policies that say don't write for us if you can't receive PayPal payments in your country.

My impression of the global payments ecosystem is that it's a precarious system held up by bubble gum and shoe strings. There's no transparency, too much bureaucracy, and often no customer support. It always feels like I'm just one step away from being totally excluded from the world and my livelihood and hobbies cut short overnight.

Considering the images of its founders, it's ironic that the much-hated PayPal has been the only one that's worked consistently over 2 decades and made efforts to remain inclusive. They even stuck through some unfair regulatory bullying a few years ago when it seemed like they may permanently exit my country.

I know from discussions that people in other countries in the global South have it much worse. Probably, many are already excluded completely. I don't see the ecosystem as a whole doing anything to be more inclusive.

If people in the payment ecosystem are laughing at PayPal, you should probably know that I think all of you are even worse.


PayPal covers countries not touched by the list you gave, or by almost any payment system. Venmo is 100% owned by PayPal.


I use paypal on sites that I'm kind of suspect giving my CC to and that actually happens quite a bit.


I've never thought of paypal in the last 5 years, until I had to use it recentrly for sdf.org.


PayPal = USA version of China's Credit Score to hurt citizens


It's worse, they aren't even competent at doing that. I bought a grill from a webstore I found on google shopping that was labeled a "Trusted Store." I hadn't heard of the store before, but I figured if Google is vouching for them, I'll take the risk and cover my bases by using PayPal. If they don't ship me the grill, I won't have to pay right? WRONG.

Turns out the webstore was a scam front. The "seller/scammer" gave me a real Fedex tracking number, but from some other order. It was to my zip code, but it was showing that it was delivered before I ordered, the weight was way too low, the origin was some other business.

The truly concerning part is how PayPal handled it. I wrote a detailed explainatio of the scam, pointing out what they did, and how the contact info on the seller's website was fake. Their automated dispute system instantly declined my dispute merely because the seller/scammer gave them a FedEx tracking number that showed delivery to my zip code. The Paypal website suggests you can file an appeal, but that button was greyed out on my account. If you call, they will literally refuse to talk with you since the "dispute is settled."

The worst part is that this exploit in their dispute system was been public knowledge since at least 2019. You can find all sorts of posts on reddit, paypals own forum, etc. And they still use their broken automated system with no appeal.

Fuck PayPal, that is fraud on their part. They are knowingly aiding and benefiting from fraudulent transactions by rubber stamping it with a broken AI.

I was lucky that I used a credit card with Paypal since I could just dispute the charge with my credit card company. But had I used a linked checking account, I would have been out 1000 dollars because Paypal sided with a scam artists against me in situation where there was no genuine dispute that I was scammed.

Buyer beware on Paypal.


I'm fairly certain that the United States has its own version of the credit score system, called a "credit score".


There is no speech or behavioral weighting in the FICO formula. It’s essentially just balances, credit limits and credit pulls and there is no qualitative evaluation of the institutions involved.


Experian and other credit tracking companies don't just track credit history and finances, but much more, like employment history, income levels, civil and legal disputes, etc, and make them available to whoever wants to know that information about you.

Then there are other firms that do similar things, like ClearView AI compiling dossiers on people's online activity and social media posts.

Yes, colloquial usage of "credit scores" in the US typically means FICO scores, but the more general usage that's used to describe China's system as a "credit score" can also describe very similar systems we have in the US, as well.


There are some significant differences. For example, the US has the Equal Credit Opportunity Act which prohibits many or most of the prejudicial factors in China's system. Most institutions in the United States do not purchase the most invasive data products, and our privacy laws are improving when their 'market share' increases in a certain area. This is the inverse of the situation in China. There are other differences besides those.


"China's Credit score" really is a "Persecution score". "Credit score" is the lie. It is all about persecution. Now PayPal is going 100 mph at persecution with $2,500 * incidents.

Their document says "If you create a message ... unfit for publication". This is a blank check to persecute you (take $2,500 * n) just for non-criminal speech.


> There is no speech or behavioral weighting in the FICO formula.

Yet.

Wouldn't be surprised if they add some sort of ESG into the mix before long, in the push to address climate change.

Eat too much meat, fly/drive too many miles, protest for the wrong cause, or like the wrong tweet, and there goes your score.


It seems more likely that ESG will continue to be soft mandated via institutional holder requirements at the corporate level, e.g. the institutions who make the loans available. I agree we should be watchful for any source of loss of personal liberty.


I guess the parent was talking about "China's social credit system" which allegedly doesn't exist in USA, allegedly...


Indeed, I'm just clowning on them a bit to make a larger point. I do think it's important to make a distinction between "a single company can punish you for things they don't like, if you are their customer" and "broad social consensus that a single number represents your worthiness to interact with large swathes of services" - but we have both, already, in the US.


Experian also tracks employment history, legal and civil issues, income levels and what not, and makes those records available to anyone that wants to pay for them.

Such "credit scores" are not just limited to finances in the US, a lot more information than most would be comfortable with is made available to interested parties.


I believe GP was referring to china's social credit score.


I mean paypal is far from the only option to take payments. They've always been shitty to merchants, especially small businesses. They're also not doing this because the government told them to.

Also, we've had credit scores for decades now.


>Also, we've had credit scores for decades now.

Also, the reason why the social credit system is bad isn't that there's a record of your past bad behavior, it's that it's tied to vague violations like "spreading false rumors". Credit scores aren't perfect, but at least they're tied to a specific bad behavior (failing to pay back debt), and you can demand removal if the other side can't produce evidence of the debt.


Google+ and Facebook were all competing for that spot.


Note: comes into effect Nov 3, 2022

> involve the sending, posting, or publication of any messages, content, or materials that, in PayPal’s sole discretion, (a) are harmful, obscene, harassing, or objectionable, (b) depict or appear to depict nudity, sexual or other intimate activities, (c) depict or promote illegal drug use, (d) depict or promote violence, criminal activity, cruelty, or self-harm (e) depict, promote, or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation, etc.) (f) present a risk to user safety or wellbeing, (g) are fraudulent, promote misinformation, or are unlawful, (h) infringe the privacy, intellectual property rights, or other proprietary rights of any party, or (i) are otherwise unfit for publication.


Is the $2500 fee new, or are they just changing the text?

If it's new... I would never consider doing business under those terms. Some of those clauses are vague enough that you're all but agreeing Paypal can just take $2500 from you whenever they feel like it.

Sure hope they never have any financial issues where $2500 seems a lot more immediately valuable to them than your future patronage.


So, at PayPal's sole discretion, they can decide that something I say is "objectionable", and charge me $2500? That's, um... wow.

But courts have sometimes ruled that terms are "unconscionable", even if the user agreed to them. If PayPal starts enforcing this on things that are not clearly over the line, they're going to get sued, and it is not clear that they will win. (They're likely to get sued even if they enforce this on things that are clearly over the line, because this is the US and that's how we roll...)


This is effectively just another generic "you will not do anything we don't like" clause that allows them to punish you for whatever they want.


Excuse me? How is it even legal for paypal to do that? They are basically fining their customers? Are they going to send debt collectors after them if their paypal balance is negative? This is absolutely insane.

Why would anybody want to do business with Paypal now?


> How is it even legal for paypal to do that?

It is part of the user agreement you're required to sign in exchange for being allowed to use their service. It might not be lawful, but you'd have to sue them to find out.

> Are they going to send debt collectors after them if their paypal balance is negative?

Probably not, but they'd be within their rights to do so.

> Why would anybody want to do business with Paypal now?

Many people think that their activities will never, under any circumstances, be considered obscene or otherwise objectionable by PayPal. Other people, such as myself, will continue to use it, but will take precautionary measures in order to reduce my exposure to this change.


> It is part of the user agreement you're required to sign in exchange for being allowed to use their service

I don't think such stuff flies in other jurisdictions than the US. Under civil law (ie Europe), what the law dictates defines what you can and cannot do. And contractual agreements can't override that. I very much think that that agreement is not applicable in Europe.


Interesting - I don't see this as legally different to a bank charging overdraft fees, or a credit provider charging late fees, which I presume are possible in Europe?


> Interesting - I don't see this as legally different to a bank charging overdraft fees, or a credit provider charging late fees, which I presume are possible in Europe?

Neither of those involve any kind of arbitrary decision related to speech by the bank.

The core of the matter is in the difference in between the civil law (descends from Napoleonic code) and common law (descends from Anglosaxon medieval common law):

In civil law, the contracts in between parties cannot override the law in any way. So if the law says that you cannot do any such thing like fining a customer based on what the person says (literally there is no law that allows that), then Paypal putting a clause in an agreement in between Paypal and the user does not mean sht. The law is the law. It does not allow such discriminatory behavior and it will not happen.

In common law, everything is a mess: Laws, statutes, precedents, interpretations, all enter the stage and make it a matter of whose coffers being more deep. Paypal may put such a clause in the agreement. And the user accepts it. This, may, or may not be binding on depending the relevant federal laws, state laws, statutes, precedents and other sht that may come into play. If there is not a specific law that forbids this and that law does not take action without explicitly being specified in the contract, Paypal may get away with this practice. IF, however, the user takes Paypal to court to 'challenge' that in court, gates to a whole hell of common law opens, as explained earlier. Again, it ends up being tied to whose coffer is deeper.

Hence the difference in the behaviors of US companies when dealing with the users in the US and the users in Europe and rest of the world.

...

TL:DR; Common law is a feudal, medieval mess that should have been left to fade in the annals of history a looong time ago...


I never signed anything saying they can fine me $2500 for any reason they want.


If you have a Paypal account, you did, in fact, do that.


Those people don't realize that many of the reasons paypal gives for seizing money are entirely false. Paypal probably makes 10 to 15 percent of its revenue through unlawful activities.


>Why would anybody want to do business with Paypal now?

You don't get a choice, there aren't that many alternatives that people trust.


> in PayPal’s sole discretion

So I’m deleting my PayPal account.

What do they consider “obscene”. Is it me saying ‘piss’ ‘shit’ or ‘fuck’? Why can’t we have clear guidelines with these things.


Yeah, time to delete my account. I haven't used it in years, so now to ensure I don't use it again


“Depict … discrimination .. race” - this read literally would ban you for selling To Catch A Mockingbird via PayPal.


This is only for Australia. Note the /au after the .com. This does not apply to any other country. Australia has always been very strict on this kind of stuff. The USA Paypal still shows a policy from Sept. 20, 2021 and doesn't even have that paragraph.


Hopefully that is talking about the messages you can attach to payments and not off platform messages.


>You may not use the PayPal service for activities that

It absolutely does apply to off-platform messages. If, for example, you have a website or other service that takes payments via paypal, it applies to anything said there.


This isn't based on any principle other than a pretext for exercising their discretion, I wouldn't read too much into it. There's no underlying belief behind it. However, if you really have an objection, cryptocurrencies were literally invented to solve this specific problem.


I feel like I’m the only person who’s completely uninterested in investing in crypto, but at the same time hoping one succeeds at a significant level and does actually solve this problem.


I don't think investing in it does anything meaningful. It's much more important to start using it. To do this, you only need to buy a small amount (a couple hundred USD is plenty). IMO for real life transactions, Monero is a pretty good choice: - It is not practically traceable like bitcoin or ethereum, which gives plenty of privacy - The community actively fight against attempts at centralization (building ASIC and GPU resistant algorithms) -- most Monero mining power comes from CPUs, which evens the playing field quite a bit [1] - Transaction fees are minimal (typically less than 0.01%)

Some services marketed toward privacy-conscious users have started accepting Monero, such as Mullvad VPN [2]

1. https://www.getmonero.org/get-started/faq/#asic-resistance

2. https://mullvad.net/en/pricing/


And you can back a credit card with Monero. It's a great way to receive payments, easy to spend.


Since I agreed to this without bothering to read it, do the other services (Venmo, CashApp, Zelle, etc.) have similar provisions anyone knows of? (Apologies in advance for being too lazy to read the agreements myself. And yes, I'm a horrible person for not bothering to read them.)


No one has ever read them, so no one can tell you.


Venmo Zelle and cash app do not mention liquidated damages in the terms of service


Paypal limited my account for no reason. They claimed I bought a gun but I own no guns. False positive in their AI routine.


It's not a mistake. It's a feature, as they say. Paypals goal is to keep your money as long as possible preferably forever. Even if you do eventually get the money back, it is still a win for them since they gained interest on the deposits and were able to use those figures in financial disclosures etc. This is sort of why it is so hard to close your account - they would prefer their number of active users stay artificially high.


Is buying a gun not allowed in the US all of the sudden?


Porn is legal, but the credit card companies kicked out PornHub anyway. Not that they have ever been warm to any businesses that involve sexuality.


It is against the PayPal terms of service to buy a gun or illegal drugs with their services.


According to some big corps.


They closed my account two years ago because after verifying my identity they figured I was too young when I made it. That must have been over 15 years ago. There are many reports of this happening, including people losing access to the money left in their account.


Steps on "How do I close my PayPal account?":

https://www.paypal.com/us/smarthelp/article/how-do-i-close-m...


Thank you. I closed my PayPal account tonight.


I will be closing mine as soon as my balance from PayPal has been transferred.


Good luck making this stick in Australia. Private entities aren't allowed to levy fines or anything that work like fines.


It'll be the old, PayPal fines you, takes your money, then go find a lawyer or maybe a class action to get it back. I hate banks and bank-like entities ability to have direct access to your money to dip in and grab what they think is theirs. I think there should be laws that keep your funds pure, and if the bank or bank-like wants to charge you, they have to go through the same process as any other business.


So there are no chargeback fees or penalties in Australia?


(Australian) Consumers can request chargebacks from merchants[1] if the "deal" is on the nose (goods not received, etc)

and banks[2] can charge merchants chargeback fees for processing the transaction requested by the consumer.

[1] https://www.consumer.vic.gov.au/products-and-services/refund...

[2] https://www.westpac.com.au/content/dam/public/wbc/documents/...

with a carve out I haven't chased down for

> Chargebacks are not like the dispute resolution services offered by organisations such as eBay or PayPal.


Do merchants get fined by their processor/card brands for chargebacks? If had an over 1% chargeback in the US, i would get large fines levied against me by the card brands and they may cut off my service. This laid out the contract you sign when accepting credit cards. Paypal is fining sellers who violate their terms which is exactly the same.


Paypals terms are just about maximizing revenue, not actually getting anyone to follow their terms, per se. They are already nearly impossible to follow. If paypal was interested in this, there would not be the level of fraud on their platform. Remember, paypal gets paid on the transaction whether it is a scam or not.


PayPal acting like a monopoly ... but they aren't. Plenty of other choices. Unless you are an ebay business perhaps.


I think eBay has distanced itself from PayPal. The last time I sold something on eBay, about three months ago, I did not see PayPal as any part of the sales flow.


Their market is pretty big when you include Venmo.


People keep saying Venmo as if its something I should have heard of. Never seen it.


Venmo is the top mobile payment app and competes with zelle and cash app, for instance.


Outside the US here. Not heard of venmo. I think in Australia throwing a CC on Apple Pay is going to be the most popular mobile payment "app" (although it doesn't need an app, it is very seemless. It is too good! Too little friction to buy stuff)


Brave new world… you’ll comply or we’ll bankrupt you


Worth noting that the posted Acceptable Use Policy is for Australia's Paypal and not any other country (not for the USA). You can tell this because the url is /au after the .com. On USA Paypal it's /us and if you go to the US Paypal and look at their Acceptable Us Policy it hasn't changed since Sept. 20, 2021. So the major change to Prohibited Activities shown in line #5 is limited to Australian users. Which should be no shock considering Australia has been strict about these things for some time, so Paypal is probably changing that to comply with the Australian government laws, way to go Aussies you only continue to allow your government to revert you further backwards. If you aren't operating in Australian, then nothing has changed here. The $2,500 thing has been around for over a decade.


Be really interesting to know how many times they actually do this.

Knowing PayPal, they might actually think about enforcing it. Could that even possibly hold up in court?


I wasn’t sent this as a PayPal user, regardless of when it would become effective. I recognize it’s hosted by them but it doesn’t appear to be actual policy actually directed at users from what I can tell. Is there some event which gave cause to this being treated as even being effective in the future? Or is it just some file we’re all looking at as if it’s an official finalized document?


It may be a seller document. Users don’t have much of PayPal balances to speak of.


Paypal:

- introduces a newspeak rule.

- encourages others to report violations

What's the next step. Gulags?


oshit ... did I just lose $2,500??

I don't even know! Please don't report me!


Here is the EVIL, "{You are...} sending, posting, or publication of any messages, content, or materials, (a) ... are objectionable, ... promote misinformation, ... (i) are otherwise unfit for publication.

"...that, in PayPal’s sole discretion..." [Reordered but from their docs]


Where are all the "PayPal is a private company, lol they don't have to obey the first amendment, you have no freedom of speech, lol XKCD #1357" bros?

Wonder how they feel about this. Wonder if they see any connection between their rampant disdain for a culture of free speech, and where we are now.


They're not bros. They're monsters.


I closed my PayPal account years ago as they were constantly withholding my money, charging exorbitant fees, and they attempted to hold a lot of money from my father's business for 6mo whilst they 'investigated' until the threat of legal action suddenly made the problems go away.

Everyone should delete their PayPal accounts, and encourage friends/family to do the same. Shocking business practices, and they only continue to do business because they've often been the status quo, but since dropping them I've never once wished I still used it.


If it wasn't already clear before it should be now. Paypal is a illegitimate scam company. They do the minimum required to keep up appearances but that's about it. Paypal STEALS other people's money all the time. The faster everyone comes to term with this and stops using it, the better!


There is supposed to be a comma between Pay and Pal.


US BANK just sent out letters saying if they made mistakes on your account and you didn’t contact they within 60 days, that’s too bad, the mistake didn’t happen.


closing my paypal accounts asap.


Good luck. I just tried... "Sorry, there's a problem."

Such a dark pattern making cancelation difficult.


Imagine starting a new business in payments with a condition like that.


I was on the fence about closing my account. This was a good motivator to actually do it. It is hard to understand who PayPal is trying to appease.


There was that guy, from Japan apparently, who wanted to fix this problem but greed overtook humans after 2009


Wonder if it also includes that they can draw from a debit card account as well. That would be nuts imo.


How much of this is "pass through" rules from federal regulators and laws?


only genx-ers still uses paypal in 2022.

i used it once or twice in the past, they scammed me on currency exchange fees so i was done then and there. this company and their business is insanely outdated. how are they still around?


Venmo is also Paypal.


they also own braintree and some of stripe.


Is it legal? And is this relevant to both buyers and sellers or only sellers?


The title change on this definitely removes the context… I don’t really get it.

PayPal added this point (coming into effect Nov 2022) and there are large fines for each violation:

> involve the sending, posting or publication of any messages, content or materials that, in PayPal’s sole discretion, (a) are harmful, obscene, harassing or objectionable, (b) depict or appear to depict nudity, sexual or other intimate activities, (c) depict or promote illegal drug use, (d) depict or promote violence, criminal activity, cruelty or self-harm (e) depict, promote or incite hatred or discrimination of protected groups or of individuals or groups based on protected characteristics (e.g. race, religion, gender or gender identity, sexual orientation etc.) (f) presents a risk to consumer safety or (financial) wellbeing, (g) are fraudulent, promote misinformation or are unlawful, (h) infringes the intellectual property rights or other proprietary rights of any party or (i) are otherwise unfit for publication.


You're mixing up two different countries policies. The $2,500 applies to US (and has been around for over a decade), the paragraph you are quoting applies to Australia it's off that countries Use Policy (not the USA). They are not related. Paypal has different policies in different countries.


OP was a little bit of a doofus to post the link from a country that already has this policy.

But it turns out he's directionally right that the United States policy is getting this new language. https://www.paypalobjects.com/marketing/ua/pdf/US/en/accepta...


Well I looked at the live AUP when I had posted my comment and it had not been changed. Your link just pulls up a blank PDF. Typically they send out an email to sellers every-time they update terms on the site so if they were planning on doing this it never made it to the live site (I never received an email), and they've received a fair amount of backlash at this point so it would appear if they were planning on doing this they've backed down for now.


Why is people still using PayPal?

Remember what happened to Notch? (Minecraft author)


whaaaaaaaaat, liquidated directly from the paypal account, does that mean with connected accounts too?


they're not a bank, so I don't think they can do that.


In europe, paypal is a bank.

Actually, being a bank may mean they are legally not allowed to implement stuff in these terms , as it would be discriminatory, and giving arbitrary fines is certainly not allowed. Anybody know something about this?


There's a point where this needs to stop and we've clearly passed it.

The danger of filtering financial transactions through what is effectively a political-correctness proxy is that it inhibits the only practical means we have for peaceful social change.

Can you use PayPal to raise money for pro-life causes? For a political candidate who supports restricting transgender surgery for children? What about a news outlet that publishes out-of-mainstream opinions?

When the balance of power shifts in the United States, there will be backlash against things like this, and it's not going to be pretty.


>Can you use PayPal to raise money for pro-life causes? For a political candidate who supports restricting transgender surgery for children? What about a news outlet that publishes out-of-mainstream opinions?

In case you're reading this and think that you don't have to worry about this because this would only affect the right, keep in mind that as recently as a few decades ago LGBT was considered taboo and talking about it would get you sanctioned in society. If something like this was enacted it would be even harder to change the status quo regardless of the side you're on, and most certainly in a way that hurts minorities.


This is what I try and bring up whenever there's talk from one party about ending the filibuster or packing the supreme court. Sure, it sounds good now while you're team is in power, but power is a fickle thing, and at some point you'll be on the receiving end of that stick.


> talk from one party about ending the filibuster

Do you really think that if the GOP win the House, Senate, and Presidency, they won't scrap the filibuster to ban abortion nationwide in 2025?

You're right that setting new precedents is a dangerous strategy, but showing restraint against an opponent that doesn't follow the unwritten rules (and even some of the written ones) is just asking to be taken advantage of, like a losing player in the Prisoner's Dilemma.


> Do you really think that if the GOP win the House, Senate, and Presidency, they won't scrap the filibuster to ban abortion nationwide in 2025?

Yes. I'll bet you 10 fake internet points that there are zero attempts by the GOP to scrap the filibuster.


I'm reluctant to risk my fake internet points, but I think you are being over-confident if you imagine there will be "zero attempts". I assume that to count as an "attempt" you would require there to be an actual vote, rather than just an informal canvassing of senators to gauge the level of support, and I further assume that you would concede I was right if the filibuster was "only" scrapped for a single vote (not necessarily related to abortion).

Anyway, to give more context, a bill to ban (some) abortions was introduced to the Senate[0] this year, and although Mitch McConnell has said he wouldn't scrap the filibuster for such a law if he had a majority[1], Biden has raised the stakes by saying he would support a carve-out to ensure the availability of abortions[2]. Senators are already discussing who should succeed McConnell[3], but his term ends in 2026, so perhaps I was hasty to suggest we'd see a change to the filibuster in 2025.

[0] https://www.cnbc.com/2022/09/13/sen-lindsey-graham-introduce...

[1] https://www.bloomberg.com/news/articles/2022-05-09/mcconnell...

[2] https://www.politico.com/news/2022/06/30/biden-supports-fili...

[3] https://www.politico.com/news/2022/01/12/mcconnell-successor...


I totally agree with you - I don't really like this as a matter of policy. It's one thing to have Paypal close your account and just decline to work with you. That seems fair enough in an open economy. Fining people for something they do outside of their platform is just crazy. That actual "we're the police now" levels of absurdity.


I can think this is a bad move by Paypal and also think OP's implicit "and thus people working at Paypal should now be harmed for this" as being an insane escalation.


I'm trying to find where OP implied "and thus people working at Paypal should now be harmed for this" and I'm not finding it. Are you making crap up, or did I miss something?

I didn't get that at all


> inhibits the only practical means we have for peaceful social change.

> there will be backlash against things like this, and it's not going to be pretty.

Both of those are certainly, to me, a "polite" implication that they see this action as being part of a path towards something other than "peaceful social change" that "will not be pretty" during the "backlash to things like this".

What sort of un-peaceful social change in backlash to this that you think will involve Paypal that won't be some sort of danger to the employees there? The direct implication is that this is removing a non-violent option for OP to cause change, and that their thus-violent backlash to this will not be pretty.

Sure, it's not naming specific people at Paypal who should be harmed, but this reads very much like the sort of vague pseudo-threats that are common these days that skirt the line of being an actual "threat" that is legally problematic, but still conveys intent to cause concern to those the poster disagrees with.

It's not much less blunt than "people who did this are going to be first against the wall in the revolution"


tHeRe ArE nO use CaSeS for BlOcKcHaIn

Narrator: and then there was


Yes, but also, if you were taking payments over Paypal, good luck getting people to transfer fiat to ETH or BTC to send to you. I'd rather gamble that Paypal cares enough to look into my HN posts than trying to talk my friends into opening the multiple accounts needed to accept blockchain. I've already lost multiple BTC by forgetting my wallet password in the past, I'm not looking to go back.


Changing PayPal’s database to blockchain isn’t going change anything and I think people (who aren’t invested in crypto) trust more well known organizations for their finances.


Ironically one of the most consistent ways to do transaction between exchanges and normal Fiat banks (you know to do anything useful with your currency) is to use paypal.


Blockchain TM. "Where no one gets fucked over"


How does dispute resolution work with blockchain?


Technically this is possible on a blockchain. Optimistic rollups for example have a week-long dispute period.

It’s just that most people using blockchains haven’t needed or wanted this feature given its costs and centralization. Especially when transacting with smart contracts and digital assets: the domain asset you buy isn’t arriving damaged upon delivery.

If you really want this - it is not farfetched to assume a blockchain based PayPal replacement would offer some dispute resolution for special cases such as fraud, theft.


For bitcoin disputes are resolved by trusting the longest chain.


So I buy a product with bitcoin, and the seller never sends it or they send a fake version, how exactly does trusting the longest chain get the money back in my wallet?

This feature is almost the entire value proposition of PayPal.


That's not a dispute resolution with blockchain as it sounds like "it" is not on the blockchain. It would be treated as the same as cash. You would have to go and ask for a refund or sue them.


So bitcoin is not a replacement to PayPal then.


I agree in principle, but I stopped using paypal specifically because they stole my money on unfounded accusations and have done the same to tons of other people.


You misunderstand what "dispute resolution" means, at least in the context of someone proposing a blockchain as an alternative to PayPal.

Dispute resolution refers to a buyer and a seller who used the platform to transact a good having a dispute over the payment. PayPal can arbitrate such a dispute (in principle - your mileage will definitely vary) and either refund the payment to a defrauded buyer, or protect a seller from a buyer seeking to abuse the system.

Blockchains are entirely unable to help with this problem, as they are only a payment layer and have no information about things happening outside the blockchain itself, unlike PayPal.


>Blockchains are entirely unable to help with this problem

You can implement an escrow smart contract where a trusted third party controls when the money is released to the seller or refunded to the buyer.


Then that trusted third party is the one that can solve this problem. The blockchain itself can not.


In other words

“I sent 1BTC where is my car?”

“Lel weak hands!”


That's not a blockchain dispute as physical cars can not be on the blockchain.

In this cause it would be treated the same way as if you paid for the car with cash.


So in fact this is not a case for blockchain, as it's not solving any of the problems PayPal was created to solve (even if it doesn't have PayPal's problems either).


This is the way


Who is pushing for implementing this stuff? I can’t imagine this being sole CEO’s decision. Is this the ESG thing? Politicization in the PR department? Public cries?

It would be good to dissect the source and where this is originating from within the company.


It's probably the CYA department (Cover Your Ass).




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