It suggests that BYU, and whites in generally, may not even be aware of their casual use of terms considered offensive to minorities.
They did report on the BYU investigation and seemed to disagree. [1] But they don't mention having reviewed the footage. Nor do they provide any other evidence.
1: https://www.theroot.com/byu-finds-no-evidence-of-racist-heck...
It suggests that BYU, and whites in generally, may not even be aware of their casual use of terms considered offensive to minorities.