Loved how humane his angle is. It's only a 5 minute summary, so I guess a lot is missing. He isn't ridiculing mediocrity or the sorry state of bloated bureaucracies, he seems genuinely concerned about the detrimental effects of being stuck in a rat race, of how individuals fall in this trap unknowingly. His thoughts lead him to think self-knowledge is the answer (but not in a blaming way). He isn't talking about better promotion cycles, or better hiring, or better employee evaluation. He puts much of the agency with the employee, not the institution. Not what I expected, I thought it'd be a lot more sarcastic and cynical.