Nice to hear from you! We spend multiple tens of thousands of dollars every year and are on Heroku Enterprise, and have been on the platform for 10 years.
We could cut our price by about 50% moving to a competitor. We suspect AWS RDS will work very similarly to Heroku Postgres, and I have been unable to get much clarity from the teams at Heroku on precisely what Heroku Postgres is doing for me that AWS RDS would not do. Is it possible to find out precisely what Heroku Postgres is getting me that AWS RDS will not?
There's always a cost with transitioning, so if there would be some kind of price reduction possible for Heroku, that would eliminate me looking at competitors. I suspect this is out of the question, and you wouldn't want to comment publicly, but I sure would like a reply somehow indicating there may be some plans for this.
Some of the reasons I'm concerned:
* the GitHub security issue that lingered for over a month
* the DNS issue that hit the other day that resulted in our apps being only spottily available for multiple hours
Missing features, such as:
* the lack of wildcard in Heroku Automated Certificate Management
* having to share a load balancer with free dynos that might be doing suspicious things and therefore getting our apps blocked at certain customers, even when we're using Heroku Enterprise (this is one reason why I'm okay with free dynos going away, since we've been bit multiple times by this issue over the last decade)
We could cut our price by about 50% moving to a competitor. We suspect AWS RDS will work very similarly to Heroku Postgres, and I have been unable to get much clarity from the teams at Heroku on precisely what Heroku Postgres is doing for me that AWS RDS would not do. Is it possible to find out precisely what Heroku Postgres is getting me that AWS RDS will not?
There's always a cost with transitioning, so if there would be some kind of price reduction possible for Heroku, that would eliminate me looking at competitors. I suspect this is out of the question, and you wouldn't want to comment publicly, but I sure would like a reply somehow indicating there may be some plans for this.
Some of the reasons I'm concerned: * the GitHub security issue that lingered for over a month * the DNS issue that hit the other day that resulted in our apps being only spottily available for multiple hours
Missing features, such as: * the lack of wildcard in Heroku Automated Certificate Management * having to share a load balancer with free dynos that might be doing suspicious things and therefore getting our apps blocked at certain customers, even when we're using Heroku Enterprise (this is one reason why I'm okay with free dynos going away, since we've been bit multiple times by this issue over the last decade)
Looking forward to a response - thanks!