“You have no job security, even if you think you do”
This is a 100% true for consultants as well as agencies. Now matter how “partnery” things feel you are always as good as your last billable hour.
When COVID started we got an email at 6am march 1st. Effective immediately no consultants or agencies. Boom revenue gone that we have depended on for maybe 5-6 years. Another client we had been doing Wi-Fi analytics for their 1200 retail locations in North America, 12 years. March 15th they said they cannot budget services any longer. For all the years we had been partners, you really are in a “nothing personal business engagement”.
I’ve been doing this 22 years so I’ve seen it all. The key is to not let these things drive the day to day interaction with the customer but you need not forget what’s possible so you can plan accordingly.
“You have no job security, even if you think you do”
This is a 100% true for consultants as well as agencies. Now matter how “partnery” things feel you are always as good as your last billable hour.
When COVID started we got an email at 6am march 1st. Effective immediately no consultants or agencies. Boom revenue gone that we have depended on for maybe 5-6 years. Another client we had been doing Wi-Fi analytics for their 1200 retail locations in North America, 12 years. March 15th they said they cannot budget services any longer. For all the years we had been partners, you really are in a “nothing personal business engagement”.
I’ve been doing this 22 years so I’ve seen it all. The key is to not let these things drive the day to day interaction with the customer but you need not forget what’s possible so you can plan accordingly.