Having watched a lot of these stories go down one thread in many of them is Stripe was required by some combination of regulators/banks to freeze funds of someone who has been selling cannabis, and because of privacy cannot openly say that such is the case.
The person proceeds to escalate and escalate through every customer service option (including Reddit, HN) not necessarily because they’re not getting a response, but because it’s not the response they want.
I don’t know if that’s true here, but I’ve seen it happen internally with YC companies many times.
If parent only posted the cannabis one, with the framing that you did (cannabis can be troublesome in some areas, federal regulations, etc.), I wouldn't have made my original comment.
Instead they went on a smear campaign, in some righteous attempt to label OP as deserving of not being able to reach support because they have posted about gambling/cryptocurrency/etc. Gross.
The person proceeds to escalate and escalate through every customer service option (including Reddit, HN) not necessarily because they’re not getting a response, but because it’s not the response they want.
I don’t know if that’s true here, but I’ve seen it happen internally with YC companies many times.