I do not know. I only state what the original author posted.
Maybe someone is willing to create a Stripe account and trigger a block to test it.
Edit: another thread 3 years ago mentions the same: “I tried to contact support by chat or phone, but it seems that when they suspend an acct, they block your ability to contact support by any method except by email...” [0]
Stripe folks have confirmed that they will only allow certain support channels when certain situations come up (I'd imagine certain types of assumed fraud would merit async channels only, etc.).
It's just a crazy coincidence that they also won't tell you the underlying truths to the situation that would let you understand why they aren't letting you call them. Surely they are reasonable and not just standard corpo tech negligent customer support. Surely.
