the solution isn't to blackhole your customer for 180 days. it's to provide a hu... | Hacker News

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		zht on July 28, 2022 \| parent \| context \| favorite \| on: TIFU by using Stripe as a payment processor for my... the solution isn't to blackhole your customer for 180 days. it's to provide a human being to talk to or ask for clarifying information

skc on July 28, 2022 [–]

I guess the argument then becomes one of scalability.

tpxl on July 28, 2022 | [–]

If you can't scale customer support, you can't scale period.

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