As Stripe keeps growing this seems to be a more recurring problem, as it seems to be with most companies that eventually get too big to care about the little guy.
Which leads to my question: is there a smaller alternative similar to the Stripe of five years ago which might appreciate our business more?
PastePay is a great alt to Stripe. Check them out https://www.pastepay.com. I posted this elsewhere in this comment section. PastePay is a “smaller service”. It is more customer focused than Stripe.
Which leads to my question: is there a smaller alternative similar to the Stripe of five years ago which might appreciate our business more?