A (very) recent HP inkjet firmware update just broke all inkjet cartridges older than about 18 months. Including cartridges from HP.
Neither the on-device or OS mediated error messages explained this. I only figured it out from other angry users on reddit.
How was my mom supposed to have figured this out? She didn't know that her printer had updated itself a few days earlier. She doesn't even know what a firmware update is.
In a world of class action suites over batteries, chargers, keyboards, etc., why isn't HP being sued?
Neither the on-device or OS mediated error messages explained this. I only figured it out from other angry users on reddit.
How was my mom supposed to have figured this out? She didn't know that her printer had updated itself a few days earlier. She doesn't even know what a firmware update is.
In a world of class action suites over batteries, chargers, keyboards, etc., why isn't HP being sued?