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"The medium is the message." Twitter-like systems are prone to failure modes: emotionally unpleasant or intellectually barren interactions.

So how do you foster civilized online communication? This is primarily a social problem, not a technical one, although the structure of a system (like the Fediverse) is defined by technology.

The two online forums I know of personally that are pleasant and productive (HN and Permies.com) both have strong and consistent moderation by small, highly-dedicated teams, which then fosters a self-reinforcing culture that values, protects, and promotes norms of civil interaction. Interestingly, both were started by "big men"* (Paul Graham and Paul Wheaton, respectively) who rapidly gathered a critical mass of community. They also both have an entrepreneurial aspect. HN is paired with YC, of course, and Wheaton runs a kind of Permaculture incubator in Montana.

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*Big man

> A big man is a highly influential individual in a tribe, especially in Melanesia and Polynesia. Such a person may not have formal tribal or other authority (through for instance material possessions, or inheritance of rights), but can maintain recognition through skilled persuasion and wisdom.

https://en.wikipedia.org/wiki/Big_man_(anthropology)



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