Gates and his company were responsible for several releases of a very depressing operating system and a lot of shitty business software. I use Microsoft Word and it is amazingly bad. It is full of bugs, has a complex user interface but simple things don't work correctly and Microsoft hasn't been able to fix it for a decade. Currently I work for a company which uses Microsoft Sharepoint. It fulfills all expectations I have about Microsoft software and their services. Still, Microsoft does deliver from time to times some good stuff, but their core software (the operating systems and their software for business) is a huge ripoff.