This doesn't read as extraordinary at all, having been a pretty heavy frequent flier on Delta. The ops problems I've been reading about sound pretty hellacious.
I've gotten heavy cash credit in the past, printed as a check at the desk. The only difference here is apple pay, which delta started to heavily market about when I stopped flying so I didn't read that as totally out of the question.
The cash credit thing is quite a lot more common that Internet lore would have you believe. I've seen it hit multiple thousands or more dozens of times, although never $10k personally. Sample size of probably around 1500 flights.
I've gotten heavy cash credit in the past, printed as a check at the desk. The only difference here is apple pay, which delta started to heavily market about when I stopped flying so I didn't read that as totally out of the question.
The cash credit thing is quite a lot more common that Internet lore would have you believe. I've seen it hit multiple thousands or more dozens of times, although never $10k personally. Sample size of probably around 1500 flights.