This seems better than the experience at any other big tech though. Even filing a bug is considerably harder on a Google/Amazon product because there's no unified Feedback Assistant app. The experience of firing a bug report off into a black hole and never knowing if/when it was seen is universal as well.
It is frustrating but hardly newsworthy or a surprise.. if you feel all feedback requests should be personally investigated by devs/PMs and replied to, maybe talk to the support teams and get a sense of the volume of these reports? It really is impossible.
Having no way to file a bug is better than pretending to have one which just gets filed to /dev/null. At least that way I don't waste time writing bug reports.
1 that became irrelevant without ever being fixed (an iOS 7 specific problem).
5 fixed bugs in vim bindings in Xcode.
4 clang/libc++ bugs fixed upstream which eventually got pulled into the Xcode version.
4 other bug fixed
Reporting vim binding issues during the Xcode 13 beta was a good use of time, but outside of those I'm 4/21 for reporting something to feedback assistant/radar doing anything.
I'm not sure what Amazon does but when I worked at Google all effort was basically in battening down the hatches to make sure there was absolutely, positively no way to reach a human being anywhere in the company unless you were a business partner of some kind. I stopped answering the phone because every call was someone randomly typing extension numbers out of sheer desperation.
It is frustrating but hardly newsworthy or a surprise.. if you feel all feedback requests should be personally investigated by devs/PMs and replied to, maybe talk to the support teams and get a sense of the volume of these reports? It really is impossible.