The system would work fine if there weren’t rent-seeking parasites who offer no service other than taking tickets off of the market that would go to regular people.
I told you the service that they offer, you're just choosing to ignore it. They buy and hold the tickets a year ahead of time and allow me to buy tickets to a concert or show up to the day the date of the show. If they misprice the tickets or get unlucky, they're stuck losing 100% of the amount they paid for it.
I wish artists sold tickets in batches starting a month or two out, but they don't. So this is the system we're stuck with.
The system would work fine if there weren’t rent-seeking parasites who offer no service other than taking tickets off of the market that would go to regular people.