I booked a place in Singapore for 30 days. Searched, found a place available for 30 days. It says 100% refundable. So I booked it. Received the notification. Great. 4 weeks before I was due to go to the place, Taiwan border opened up and we flew over asap. I had to cancel. Turns out they had hidden in the terms and conditions, not presented anywhere. If a booking is over 28 days it’s up to the owner to decide on refund policy, and the owner had decided it’s not refundable.
So fuck Airbnb.
I could have booked the same place on Agoda for about $200 more and had 100% cancellation as long as I cancel 24 hours before checkin.
Whenever I've seen the 100% refundable, it tells you later that the first night will be taken off the refund as well, even when it's just a single night stay..
So fuck Airbnb.
I could have booked the same place on Agoda for about $200 more and had 100% cancellation as long as I cancel 24 hours before checkin.
I’ll use agoda in the future.