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“[…] and we route most maintenance tickets to them.”

My difficulty is that mandated separation of responsibilities within our org is preventing us from embedding ops in dev.

Anyone successfully fought against this and have tips?




One company I worked for opened a position for an ops person on the team.

They shadow-IT’d their way to launch and we’re hugely successful, not the business is largely re-orging to better fit the paradigm.

Was a big gamble. The wrong person could have left a mountain of tech-debt.




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