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I had this happen with a fraudulent charge once. To be clear, I don't know that it was a recurring payment with Stripe, but the behavior was similar. It took me about three years and a half dozen new cards to finally kill it.

At one point I asked the customer rep if there was any way to rid myself of this nuisance other than completely closing my account. She responded with the normal "that's your decision, blah, blah, blah...", but I was legitimately asking, not threatening.

I think I said something like: "No, let me be clear: I don't want to close the account. I just don't want to deal with this every six months either. I'm seriously asking if this is the only other recourse because it seems we've tried everything else."

It did get resolved eventually. It was also for a trivial amount so nothing like what you're looking at. It was still very annoying though.



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