I disagree - I think it’s possible to respond to each of these situations with a clear, kind, and direct response.

I think the underlying issue is more that, yes, if you’re already feeling like saying any of the original messages, communication and understanding is probably already damaged. Which makes it a higher degree of difficulty challenge to put things back on better footing.

Good communication definitely takes practice. Maintaining positive intent and respecting the other person’s humanity and feelings is vital.