The point is obvious but I'll spell it out for you using HIS own words. "Google almost convinced me to spend $400 on useless laser treatments". He presents himself as "in the know" because the year begins with "2" and anyone in the know would use Google to research an issue. LOL. HE then proceeds to place trust in an unethical company to give him information he needs to make a wise financial decision. Doh!
These are the same people driving around with WiFi sniffing equipment collecting terrabytes of data and then when caught claim it was not intentional. All that damned hardware got wired up by evolutionary means and the software got splatted onto the boot drive by a bird passing overhead. What crappy luck happening throughout the world like that.
But where does the author indicate that they don't think Google is unethical?
You're showing me that the author personally uses google, and that the author thinks the vast majority of people use google (which is true). Nothing about what they said suggests they think Google is ethical.