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> The culture of business writing/speaking has become so far disconnected from physical reality that it is amazing that anyone accepts these explanations at all, ever.

The execs, lawyers, judges, public relations crews, and others who deal with the language day in and day it must become inured to it. Joe Public might never read an EULA, and might be shocked (if not already pessimistically resigned) to understand what companies actually do with his data, but an arbitrator who hears 6 complaints a day has been sitting in the boiling pot for a long time.




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