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If a large portion of expensive items are being returned they will discover new degrees of compliance with their policy.

This works for isolated issues because they are isolated issues.



Alternatively Walmart just could threaten Vizio that they’ll stop stocking Vizio TVs if they don’t stop doing shit like this. Cheap TVs are a commodity it’s not like Walmart couldn’t easily replace them with some other supplier. And it’s not like Walmart directly benefits from these ads.


yeah, this is why it works. wal-mart has more power than you do. when you return a TV to wal-mart, they aren't taking the hit. they're turning around and requesting credit from vizio.

and then when they make their next round of stocking decisions, they're looking at vizio return rates and negotiating accordingly - either ordering less product, or requesting lower prices.




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