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mrb
on Oct 5, 2011
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The "zero defects culture" they promote is fixing bugs as soon as you find them; it should not be confused with the zero defects mentality which is "widely acknowledged to be ineffective in both military and corporate life".
http://en.wikipedia.org/wiki/Zero-defects_mentality
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Search:
http://en.wikipedia.org/wiki/Zero-defects_mentality