A SAAS company never breaks an SLA. SLA's are written by the legal team. Uptime ... | Hacker News

Hacker News new | past | comments | ask | show | jobs | submit

login

ProAm on March 22, 2022 | parent | context | favorite | on: GitHub Incident

A SAAS company never breaks an SLA. SLA's are written by the legal team. Uptime is maintained by the engineering team. They aren't even in the same building.

AlexandrB on March 22, 2022 [–]

Yup. After all this isn't downtime, its "degraded performance":

> Git Operations is experiencing degraded performance. We are continuing to investigate.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact