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This article is just so rich it could become a book. It reminds me of Applied Systemantics by Gall.

It's really a list of psychopathologies, misunderstandings, erroneous thinking and gotchas that lead to poor quality. Among them are economic fallacies, biases, abusive power relations, cultural malaise, and FOMO.

In the end I think what the author is saying boils down to Sturgeons Law, that 99% of everything is rubbish and that it's our fault. We get the quality we deserve, because we are lazy, entitled and much more stupid than we think we are. Such is the nature of mass culture and everything else is an outlier.




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