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Use what you've got. My experience matches this, but with one exception: Confluence. It's where documents go to die.



Confluence, like Jira needs at least one person whose full time job is administering and organizing it it if the organisation is over a dozen people.

Otherwise it'll turn out to be like any wiki anywhere, a graveyard of documents.


Therein lies the business benefit, if you use SharePoint you need two or three people instead of one business analyst.

My company has 60 staff and SharePoint with the Teams Wiki integration is so _demonstrably_ worse.

I didn't think I would become an advocate of Atlassian and there might be some disruptors out there in that space, but of all the big providers there, Oracle, Microsoft. Atlassian are still hear and shoulders above the rest.


JIRA is slow, but I don't hate it. Once setup, there isn't much else to do. Confluence is terrible b/c the search is so bad. I hate when I know a document is in Confluence and I have to come up with some magic search query to surface it.


My last team used Google Docs exclusively, and writing a doc was where it went to die.




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