"Let's cheat the publishers out of their royalty!"
is greed and:
"Let's save money creating the services we provide, almost certainly at the cost of our customers in order to be more profitable"
is not?
"in my mind is that it isn't like anyone who would implement the details here would give a hoot if Amazon went plus or minus ten million dollars"
in that case I'd argue it's a massive management failure on Amazon to have a bunch of people working for them that do not care about the consequences of their actions. To labor my previous metaphor: somehow the radiation machine manufacturer finds a way to get its employees to care that their products work as intended.
And while I agree it would be morally worse if they were intentionally bilking customers (be it content producers or listeners), sins-of-omission are very real as well. You're right that $10mio are nothing to Amazon, but $10k could easily be the difference between wild success of an independent audio book creator and their financial ruin.
is greed and:
"Let's save money creating the services we provide, almost certainly at the cost of our customers in order to be more profitable"
is not?
"in my mind is that it isn't like anyone who would implement the details here would give a hoot if Amazon went plus or minus ten million dollars"
in that case I'd argue it's a massive management failure on Amazon to have a bunch of people working for them that do not care about the consequences of their actions. To labor my previous metaphor: somehow the radiation machine manufacturer finds a way to get its employees to care that their products work as intended.
And while I agree it would be morally worse if they were intentionally bilking customers (be it content producers or listeners), sins-of-omission are very real as well. You're right that $10mio are nothing to Amazon, but $10k could easily be the difference between wild success of an independent audio book creator and their financial ruin.