The problem with Discord is it fails to provide any way at all to move from chat to forum, or perhaps a better phrase would be "plazas and warrens" https://www.ribbonfarm.com/2010/10/27/warrens-plazas-and-the... . Discord nails the 'fast' part but there's no way for good stuff to 'percolate up' into slower long-term mediums (https://www.gwern.net/Backstop#internet-community-design). Usenet had FAQs, IRCs had associated mailing lists & bugtrackers, Reddits have wikis, and so on. Discord has just an ever-increasing backlog. (The search functionality isn't too bad, but nevertheless, I regularly found myself searching for stuff I knew I or someone else had said or linked, and failing to find it simply because there were so many hits to scroll through snippets thereof.)
I don't see Reddit's Wikis, IRC Mailing lists, Usenet FAQs as "integrated" into the core experience particularly well.
Reddit Wikis are just a parallel communication channel vended by the same company. If I was going to do user journey analysis, from the core user experience of "Reddit threads" to Reddit wikis... it's not there.
Famously, nobody ever reads the Reddit sidebar/FAQs.
Someone has to essentially manually copy and update content in a wiki/FAQ. Which has gone from Web 2.0 esque content creation, to a very "Web 1.0-esque" approach.
Ultimately I feel like people are just demanding from Discord, something that IRC style communication has never provided. The closest we've ever gotten that I've seen is Slack search.
"Quick and easy to write" is honestly just perpendicular to "quick and high quality" to read.
I think with most chat mediums it's hard to escalate / archive a chat thread into a post somewhere that could be useful as a support reference for example. And there is nothing in discord preventing people from escalating into associated mailing lists, forms and bug trackers like IRC, it just isn't culturally done, except maybe a few with github issue trackers.
