What's odd is that Newegg always ships me broken stuff, whereas the stuff I get from Amazon is always packaged properly to avoid damage. (Note to Newegg. Don't send me a hard drive in a plastic eggshell case with a few packing peanuts in the box. I'm surprised those drives lasted long enough to even get an OS installed.)
I used to work at Amazon in the operations department. The amount of work they do to ensure things are undamaged in transit is pretty amazing, and mind-boggling.
What people see is a brown cardboard box with air pillows, but there is a really absurd amount of technology and science behind it.
http://www.anandtech.com/print/1945