I jumped off when the third Nexus 5X replacement Google gave me also bootlooped. Total junk and probably the most frustrating product experience I've ever had.
The writing's on the wall when it comes to Android SOCs now anyway, Apple phones from 4 years ago perform better and still get updates. They have their own issues, but they're not existential level problems.
This is sort of what I wonder about the Tensor in the new Pixels... but after Pixel 3 I'm not willing to gamble that much money on what looks like yet-another of Google's attempts to shift blame about why they can't support their phones. If Pixel "6a" has Tensor and is priced like a phone that will only be supported for 3 years, I'll consider it.
But frankly it's really hard to justify not getting an iPhone anymore. I have three kids and they all want iPhones and all their social life is on iMessage. Not to mention that all the apps I have to use for work are better supported in iPhone and have issues on Android but IT doesn't really care. It's becoming really difficult to justify not just getting my wife and I iPhones in the next cycle and planning to hand them down.
Apple makes some really nice devices, but there's a lot of people (myself included) that have a strong aversion to their "you don't want this, you want this other thing that we decided" mentality. Their software commonly does something totally different than what you tell it to do, because they decided it's better. Because of that, I will never own an iphone.
Its frustrating that all the big companies act like "we're big, so we'll do what we want, no matter how annoying it is to the end user" ... and the small companies really can't compete/disrupt the market because they're not big enough.
I get this, but honestly it's more important for me to have a phone that works... I can deal with inexplicable software changes, I make some of my own. At one point I had the same iPhone for 4 years.
When I tried Android I couldn't get the same device to stick around for more than a year. After my 5X bootloop fiasco I tried another manufacturer and found out I couldn't even upgrade my software to patch a security issue because I had to wait on the vendor to add their crapware before releasing the update. I waited 6 months after Google released their update and then gave up... I don't know how Android users deal with the update nonsense.
I had my last Android phone for 5 years, and never had a problem until the last month; when it was just too slow and would reboot every now and again. It had security updates for the first 4 years.
My wife just switched off her iphone to an android because there were just too many places where it would ... just do it's own thing instead of what she told it to (like I noted in another response; placing songs on the cloud instead of on her phone like she told it to). It didn't "just work" in a lot of cases, for any sane definition of that phrase.
> It didn't "just work" in a lot of cases, for any sane definition of that phrase.
I was thinking about this the other day, and how Apple's departure from skeuomorphism made a lot of "just works" analogies a lot more dilute. I've never been particularly fond of Apple's design chops, be it from 2008 or 2018, but there's something to be said about how digital Corinthian leather and wood textures makes a person perceive a device. It also made their design philosophy fairly straightforward: if you're designing a digital bookshelf, it should work similarly to a physical one. There was no ambiguous frosted-glass layer of UI, nor "lickable" candy buttons littering your experience. It was just... functional. Modern Apple seems pretty disinterested in that stuff though. Relative to the rest of the tech industry, they're the same clowns in a different circus.
I guess I'm at the point where I just don't care to futz with the device much anymore and try to limit my use of the phone. In the early days you'd load custom ROMs and tweak things and that was a lot of fun. Nowadays I just want something that is secure and works. Nexus and Pixel devices have always been very good at that for me. But now that I don't care so much about that it means the focus is on device lifetime, security and long-term cost. Apple wins those.
But also so many of the people around me use iOS devices now that I end up having to learn how to use them anyway. Yikes I sound like an Apple shill... but the opposite is true. lol
My wife went into iTunes and moved a bunch of songs onto her phone. Then she went out and tried to play those songs... and it tried to download them off the cloud (using data, which is a limited resource). Apparently, copying to the phone didn't _actually_ copy them, just put sort of "shortcut" there pointing at it on the cloud. That was definitely _not_ what she wanted, but the software decided otherwise.
Similar pet peeve: how you can have a tab open on iOS Safari, even for a static page, leave it for 20 seconds, and come back, and then it has to re-download the entire page. It somehow won’t even cache what you had to local storage.
I mean.. that's not a feature. That's a bug (likely due to RAM being full). I rarely if ever have this issue, but I do remember it happening at some point, but that's definitely not a feature that iOS thinks is better.
Really? I mean, I've seen it over ten years of usage, and it's never been any other way, so that sounds like a deliberate decision. At the very least, not using internal storage -- when RAM is needed for something else -- is a decision.
Mobile device OS's do not swap to storage because the typical mobile storage is bottom-of-the-barrel eMMC and the wear-and-tear of swapping on the flash would be a killer.
It would only need to do it in the few occasions when the tabs have filled up the available RAM and they're large enough to be worth dumping. iPhones use bottom of the barrel storage?
I see that sporadically but it's uncommon enough to be noteworthy on an iPhone 11. Do you have an extension installed or are switching to a very RAM-hungry application? I typically only see that if I switched over to do something like edit a video.
No, nothing RAM hungry. Only extensions are adblockers. And it's an iPhone 8, which, yes, I know, is from the Dark Ages where no one could ever expect any amount of data to be stored ever, but this has happened with every iPhone I've had back to 2012, including ones that were bought close to release.
> Apple makes some really nice devices, but there's a lot of people (myself included) that have a strong aversion to their "you don't want this, you want this other thing that we decided" mentality. Their software commonly does something totally different than what you tell it to do, because they decided it's better. Because of that, I will never own an iphone.
I feel like this gets talked about a lot in the abstract but it's rare that I actually run into a limitation in normal usage, and when it is I usually agree with the decision behind it (e.g. limiting cross-application data access for security reasons or moving away from kernel extensions). I think the best example is not supporting different browser engines but I have very mixed emotions there because I'd love to be able to use Firefox but iOS is basically the main thing keeping “the web” from meaning “what the Chrome team chooses to support”.
The update period on iphones is mind boggling good if you are coming from Chinese android phones for example. I've seen android phones ship a version behind and never get an update.
Apple were releasing updates to the 6s in 2021 still. That's a 7 year old device. Security updates only pretty much - but still its crazy. My wife will not upgrade her old phone as a result (I get one every year through work and just sell my old one).
The difference is Apple OS updates on older devices don't always have all the features the new OS gets on newer hardware (which makes sense in many cases) while older Android phones can run most of the latest updates to Android (e.g., Jetpack Compose)
A SwiftUI app vs Compose app right now is night and day, bugs from iOS 13.5 to 13.6 are catastrophic meanwhile Android devices with extremely old operating systems run the latest UI toolkit with very few issues.
The 6S (and the SE, which also uses the A9) is still receiving all the latest OS updates, not just security updates, in 2022.
I for one won't "upgrade" to a bigger phone with no fingerprint sensor and no headphone jack. I don't agree with many things Apple does, but their iPhone support is pretty damn good.
My 5X died in my pocket before a year of usage. Just died and wouldn't turn on. I called support and they said to ship it out, and I would have a new one in about a week. Never mind 1) phones shouldn't just randomly die, and 2) a week without a phone??? Switched to iPhone and never looked back.
I've considered a cheap backup phone just in case I ever have to have a repair on my phone that will either require leaving it at an Apple Store or Best Buy longer than I can wait in store or will require sending it away.
There are unlocked 4G phones such as the Nokia 225 for under $50 and the Nokia 6300 for under $70.
I could then either use the SIM from my iPhone, or if I didn't mind using a temporary number instead of my regular number while the iPhone is being repaired Mint Mobile has a "try before you buy" kit for $2 that includes a SIM and new number that is good for one week of service. It is meant to let people test out Mint Mobile before switching to make sure coverage and service are satisfactory, but seems like it would also work for someone who just wanted temporary service.
Hey, my 5X did the exact same thing. I couldn't find anything on the web about it happening to anyone else. I thought it was just me.
The thing died on my desk at work, wouldn't even turn on, just a few days before I was going on a long trip so after a few hours of looking for fixes and talking to support I just went to an Apple store and got an iPhone. Now I at least feel comfortable that if I have an issue I can go to a physical store and get help in a pinch.
I had the 5 as well that constantly boot loaded. A couple years later I really wanted the photos off it that hadn’t been synced and so I took it apart and found the issue to be a design flaw in the power button. I made a custom power button replacement and it booted right up. I have no idea who’s idea it was to have the entire phone’s functionality dependent on a thin, flimsy piece of plastic, but it made me never buy a google product again. I had a google pixel 2 at the time and it’s the last google phone I’ve had.
Does Apple give you a replacement before sending in your existing phone?
Maybe in the US, on Apple's homeland, but I doubt they do this in the EU. Would be cool if they did though.
Whenever I upgrade phones, I still keep my previous device around so that when I had to send my last gen to the service, I can always quickly switch to the previous one for a couple of weeks until it's back
In situations like this I've usually had the manufacturer provide an option to immediately ship a replacement and charge the full cost of the replacement if the device isn't received within 30 days.
That's what google did for my nexus 5x when it broke - and that was over 2 years after I purchased it and out of warranty. I did get it from the play store though, and so may change depending on where you purchased it from.
Still annoying, and phones shouldn't die like that, but it was probably the best thing they could have done by that point.
I can't speak to the EU, but living in the non-California US, yes. I've gotten next-day replacements accompanied by a box for returning the bricked phone. This is accompanied by the caveat that if they don't receive the bricked phone in something like 30 days, you're on the hook for the full purchase price of the replacement they sent you.
You can walk into an Apple store and walk out with a replacement.
If you had backups running to your Mac or PC (which can happen over WiFi automatically when both the phone and mac are on line power), you've got a whole-device backup that will have you up and running as fast as it takes the backup to restore.
What happens to somebody who doesn't have a computer whose phone dies spontaneously like this? I assume that an iPhone user would be able to show up at a store and buy a new phone/replacement, but if you're a Google user and you don't have a good way to 2FA to log into your email... what do you do?
From what I remember, the Nexuses 5x had a manufacturing error, which caused them to spontaneously desolder some components from the board, resulting in the bootloop. This was a problem in a lot (maybe even most) phones. Mine was in a bootloop too. There was a class action about it too, see if you may still be able to claim cash: https://www.theverge.com/circuitbreaker/2018/1/31/16957332/l...
I strongly doubt Google's narrative about a manufacturing defect as the root cause. Several different devices with varying manufacturers were affected. In my case, the bootloop began immediately after the upgrade to Android Oreo.
Google told me, a US customer, to send my device to Huawei's nearest service center in mainland China at my own cost for diagnosis and repair. That is unacceptable for a Google-branded product designed by Google, unveiled by Google, marketed by Google, sold directly by Google, warrantied by Google, and bricked by Google.
Imagine, if you will, Audi sending you to Bosch in Germany (at your own cost!) after an Audi dealership in Indiana bricks your ECU during a recall service.
Personally, I support ecosystems where the people in power don't apply pressure on social media networks to ban any remotely sexually explicit content, or discussion of depression and PTSD.
The writing's on the wall when it comes to Android SOCs now anyway, Apple phones from 4 years ago perform better and still get updates. They have their own issues, but they're not existential level problems.