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There would be no need for 75% of automation if all products had (1) a programmatic interface that covered 100% of functionality & (2) a data standard.

Unfortunately, that's something that almost no customer is mature enough to ask for, so down it goes on the priority list, if it makes it at all.

At least web apps are slightly better, as some sort of data packet is actually transmitted (even if user-action initiated), so easier to draw an interface line.




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